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    Waiter or Waitress - Watford, United Kingdom - Bloom Sales Partners

    Bloom Sales Partners
    Bloom Sales Partners Watford, United Kingdom

    6 days ago

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    Description

    We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.

    The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

    Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill.

    If you are able to perform well in fast-paced environments, we'd like to meet you.


    To be a successful Waiter or Waitress, you should be polite to our customers and make sure they enjoy their meals.

    You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

    Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.

    Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.


    Responsibilities:


    • Greet and escort customers to their tables
    • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
    • Prepare tables by setting up linens, silverware and glasses
    • Inform customers about the day's specials
    • Offer menu recommendations upon request
    • Upsell additional products when appropriate
    • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
    • Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
    • Communicate order details to the Kitchen Staff
    • Serve food and drink orders
    • Check dishes and kitchenware for cleanliness and presentation and report any problems
    • Arrange table settings and maintain a tidy dining area
    • Deliver checks and collect bill payments
    • Carry dirty plates, glasses and silverware to the kitchen for cleaning
    • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
    • Follow all relevant health department regulations
    • Provide excellent customer service to guests

    Requirements:


    • Proven work experience as a Waiter or Waitress
    • Handson experience with a cash register and ordering information system (e.g. Revel POS or Toast POS)
    • Basic math skills
    • Attentiveness and patience for customers
    • Excellent presentation skills
    • Strong organizational and multitasking skills, with the ability to perform well in a fastpaced environment
    • Active listening and effective communication skills
    • Team spirit
    • Flexibility to work in shifts
    • High school diploma; food safety training is a plus
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