Product Coordinator - Glasgow, United Kingdom - Social Security Scotland

Social Security Scotland
Social Security Scotland
Verified Company
Glasgow, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £36,585 - £41,834
Job grade:


  • Higher Executive Officer
  • B2
    Contract type:
  • Permanent
    Business area:
  • SSS
  • Chief Digital Office
    Type of role:
  • Other
    Working pattern:
  • Fulltime
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • Dundee, GlasgowAbout the job

Job summary:

Social Security Scotland is an Executive Agency of the Scottish Government.

In Scotland we have a number of devolved benefits, and it's our responsibility to ensure that they are managed correctly and fairly, delivering those benefits to the 1.4 million people who rely on them.


The Product Coordinator role sits within in the Product and Design branch of the Chief Digital Office of Social Security Scotland.


Social Security Scotland's Product and Design branch is responsible for the maintenance and further development of the live benefit services being delivered to clients.

The team is multi-disciplinary and brings together a vast range of skills and expertise to ensure that clients are at the centre of the design and development of all continuous improvement activity.


Job description:


  • Work collaboratively with Product Leads and Product Owners to ensure they are supported in their responsibilities for managing further development of products and services and reporting activities for senior leaders.
  • Assist in engagement and communication with stakeholders by facilitating the scheduling, planning and outcome management of sessions.
  • Facilitate and support the management of Risks
  • Assumptions
  • Issues
  • Dependencies (RAID) logs, resource plans ensuring escalation practices are followed.
  • Maintain process and control documents, including plans and roadmaps.
  • Provide support to and maintain processes for audit, assurance, and compliance related activities.
  • Assist implementation of best practice by promoting and supporting the ways of working and agile methodologies adopted by the team.
  • Develop, coordinate, and manage team spaces on Confluence, Jira, and Miro
  • Carry out Secretariat duties for relevant meetings and team communications: coordinate members, manage distribution lists, record agendas and papers, manage actions, analyse, and report on outcomes.

Person specification:


  • 1. Excellent organisational skills, adaptable and able to deliver to agreed timescales and deadlines.
  • 2. Able to build professional relationships with a range of internal and external stakeholders.
  • 3. Ability to prioritise and manage a varied workload in order to meet deadlines and to work effectively under pressure.
  • 4. Able to identify and source relevant information to produce concise, wellstructured and accurate written and numerical work

Benefits:


  • Annual Leave
  • You will receive 25 days annual leave on joining us. This will increase to 30 days after four full years of service. You will also have 11.5 public and privilege days of leave every year. We also offer Flexitime. Any extra hours you've worked can be taken as leave when suitable.
  • Healthy work life balance
  • We can offer the possibility of fulltime, parttime, termtime, and job shares. We also encourage flexible working.


  • Discounts

  • You can enjoy a vast range of retail, travel and lifestyle discounts through our benefit scheme.
  • Personal support for you
  • Our Employee Assistance Programme gives you confidential, independent information and guidance 24/
  • Volunteering special leave
  • Up to six days paid special leave a year for volunteering. We support our staff to help causes important to them.


  • Great locations

  • Our bright and modern offices in the heart of Dundee and Glasgow have been designed with staff in mind. Both locations are ideal for public transport.
Things you need to know


Selection process details:

Sift & Interview dates are to be confirmed

Feedback will only be provided if you attend an interview or assessment


Security:


  • People working with government assets must complete baseline personnel security standard (opens in new window) checks

Nationality requirements:

This job is broadly open to the following groups:

  • UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)

  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service:

  • The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
  • We recruit by merit on the basis of fair and open competition, as outlined in the Civil
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