Senior Caseworker for The Rt Hon Rishi Sunak Mp - Northallerton, United Kingdom - Hive Support Ltd

Tom O´Connor

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Tom O´Connor

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Description

The Rt Hon Rishi Sunak MP is looking to recruit a Senior Caseworker to be part of his constituency team and help make a real impact for the people of Richmond.

You will be responsible for managing a large caseload of complex cases and supporting the MP to ensure constituents' concerns are heard and actioned.

Excellent verbal and written communication skills and a sympathetic approach to the values of the Conservative party are essential.


Responsibilities:


  • Answering enquiries from constituents and progressing casework
  • Managing a large caseload of complex cases
  • Logging cases, monitoring progress, and ensuring data is held and processed in accordance with regulations
  • Ensuring that casework is dealt with promptly, sensitively, confidentially, and accurately
  • Liaising with Government agencies, local government departments, voluntary sector, and others to resolve constituency matters
  • Maintaining an uptodate knowledge of relevant policy and legislation
  • Providing general administrative support
  • Working collaboratively alongside other team members, and supervising a junior caseworker

Requirements:


  • Experience of casework, a publicfacing role or working directly with the public
  • Excellent verbal and written communication skills and confidence interacting with, and advocating on behalf of, a wide range of people
  • Clear and concise letter writing style
  • Good attention to detail and ability to prioritize their workload
  • Experience using Casework management software

Benefits:


  • Competitive salary within IPSA payscales £28,311£43,67
  • Generous employer contribution pension scheme
  • Access to training and professional development opportunities
  • Employee Assistance Programme

Salary:
£28,311.00-£41,593.00 per year


Benefits:


  • Company pension

Work Location:
One location

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