Fixed Recoverable Cost Team Leader - Liverpool, United Kingdom - Fletchers Solicitors

Fletchers Solicitors

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Fixed Recoverable Cost Team Leader

Location:
Southport/ Manchester/ Liverpool/ Leeds/ Hybrid

Fletchers Solicitors Ltd have a fantastic opportunity to join our growing Team.

In the role you will be reporting to the Head of Department, you are responsible for the day-to-day management of the Fixed recoverable costs team, as well as ensuring the team delivers a first-class service to the areas of the business they support.

About Fletchers Solicitors:

Fletchers is a rapidly growing law firm specialising in personal injury and clinical negligence law. We became Fletchers Group following several acquisitions and have big plans for more growth.

We are based in the North-West of the UK, with offices in Manchester, Liverpool, Leeds, Bolton, Cambridge & Southport, although many of our colleagues work from home as Fletchers offers Hybrid working.

We offer a great work life balance, fabulous benefits, apprenticeships, and internal progression, around 10% of colleagues are currently working on apprenticeships or training contracts - more than ever before - and we are continuing to grow our L&D offering.

We have a great culture and people that will support you and your goals. We launched the Fletchers Foundation charity to support injured people. More information about us can be found on our website.

Main Responsibilities:

Leading the team to maximise its objectives and deliver excellent standards of performance
To advise and carry a caseload of Fixed Costs cases.
Allocating cases appropriately within the team
Ensuring MI up to date and accurate
Liaising with fee earners regarding any questions/queries
Conduct annual PDMRs
Arrange and conduct monthly one to one meetings
Monitoring chargeability
Support the Head of Department with any other duties as required
Attending team meetings with fellow team leaders/HOFs/Director
Maintaining a case load
Review of opponents points of dispute and preparation of replies.
Ensuring that the quality of work produced is to the highest standard.
Mentoring, developing and identifying knowledge gaps of team members
Valuation of claims and adjustment of internal calculations for billing purposes
Consideration of all offers and reporting to team leaders to secure instructions to an agreed level.
Liaising with all necessary parties, to include the court in keeping necessary court dates.
Monitor daily workloads, as well as ensuring team achieve their service level agreements.
Be able to work to deadlines and prioritise matters to ensure targets are delivered.
Ensuring that the Client is regularly updated as to the current situation on matters.
Ensuring that care is taken to ensure good working relationships with internal colleagues.
Being responsible for maximising the firms profitability whilst maintaining the highest Client care standard.
Adhering to the firms policies.
Any other duties as reasonably required by the business.

Essential Skills and Experience:

Ideally experience of management of people
Proven experience of negotiations
Experience of Proclaim
Experience of Cost Master
Organisational, planning and communication skills
Excellent customer service skills
Good general IT skills
Time management
Ability to use initiative
Working effectively within a team.
Attention to detail and the ability to meet tight deadlines

In return Fletchers can offer:

35 hours working week
35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
Pension scheme with taxefficient salary sacrifice option
Life Assurance Policy
Medicash policy to cover some Dental, optical and other medical expenses
Enhanced company sick pay
Enhanced Maternity, Paternity and IVF schemes
Flexible, agile working environment with a positive worklife balance
Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
Monthly voucher awards