Customer Finance Assistant - Lincoln, United Kingdom - Macildowie Recruitment and Retention

Macildowie Recruitment and Retention

Verified Company

Lincoln, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Macildowie are actively seeking a
Customer Finance Assistant to work for a well established and thriving business based in
Lincoln, LN6.

This is a
full time,
permanent position working Monday to Friday,
37.5 hours a week.

They offer hybrid working with the opportunity to work 1 or 2 days a week from home.
Great benefits package includes 25 days holiday + BH, great pension scheme and an annual company based bonus.

This is a varied role with lots of scope for progression We are looking for someone who has a keen eye for detail, is confident speaking to both internal and external customers and is looking to work in the Finance sector.

No previous finance experience is required for this role, the main trait we are looking for is someone with a can do attitude and willing to get involved with all aspects of the role.

You must have a driving licence for this role as you will be requiredto attend some events.

Key Responsibilities and Duties include:

Efficient resolution of internal and external customer finance queries.
Effective liaison with Internal and External customers to ensure customer finance delivers excellent service.
Working with the Customer Finance Manager evaluate the need for, and execution of training requirements for, finance options within the customer finance team.
Assist the Customer Finance Manager in the preparation and delivery of finance option promotion in Commercial team meetings.
Work with third party providers to develop full finance product knowledge, review usage and understand restrictions.
Develop processes to incorporate feedback from customers and ensure we are providing the best possible service.
Attend off site meetings and events to promote financing options to internal and external customers and collate feedback.
Ensure payment from third party finance providers is on time and ensuring any queries are resolved.
Create and maintain Customer Finance procedures relating to the usage and maintenance of payment products.
Assisting the wider Customer Finance departments with administration and ad hoc tasks.

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home postcode on your CV when applying.

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