Senior Ict Infrastructure Engineer - London, United Kingdom - eFinancialCareers
Description
Senior ICT Infrastructure Engineer
Tasks:
- Actively participate in projects aimed at improving ICT services and implementing cuttingedge solutions
- Create new or improve existing solutions and processes to improve workplace experience
- Work as a team to ensure that all tickets are owned and progressed through their lifecycle to a prompt resolution and agreed customer closure, ensuring timely escalation to another team as/when necessary
- Manage and meet SLAs and OLAs
Benefits:
- Opportunities to participate in knowledgesharing sessions
- Provision of external and formal training to further develop your skills
- Extensive onthejob mentoring and training
- A vibrant work environment within a technology company
- Friendly, collaborative and social environment
Qualifications:
- Bachelor's degree in Computer Science, Telecommunications, or a closely related field
- Expertise in ICT Infrastructure, Networks, and Security
- Excellent teamwork and problem solving skills
About Reply
Reply is a leading IT Consulting company, specialised in the creation and implementation of solutions based on new communication channels and digital media.
Through its network of specialist companies, Reply supports some of Europe's leading industrial groupsin Telco & Media, Industry & Services, Banks & Insurance, and Public Administration to define and develop business models, suited to the new paradigms of Artificial Intelligence, Big Data, Cloud Computing, Digital Communication, Internet of Things, Mobileand Social Networking.
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