Administrator - Leeds, United Kingdom - Jo Holdsworth Recruitment
Description
Responsibilities include:
- Preparing client files for reviews
- Liaising with the adviser and clients to ensure excellent service is delivered
- Ensuring all client documentation is correctly recorded
- Ensuring all systems and case notes are updated with progress and a clear audit trail is available
- Acting as the first point of contact for clients and resolving queries/problems in a timely manner
Key Skills and Qualities:
- Proven work experience within an administrative environment
- Good working knowledge of Microsoft Office, in particular Word, Excel and Outlook
- Strong written and verbal communication skills
- Good telephone manner with the ability to build rapport and provide excellent customer service
- Excellent time management, administration and organising skills with the ability to work within specified timescales and quality levels
- Experience of dealing with client queries in a timely manner
Hours:9am to 5pm Mon to Fri with 1 hour lunch (35 hours)
Salary:
£11.50 per hour
Location:
Leeds
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