Phlebotomist - Plymouth, United Kingdom - NHS Professionals

Tom O´Connor

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Description

Principle duties are to collect specimens of blood from patients attending UHP and offsite locations.

  • To ensure samples and request forms match with the patient and are labelled correctly for delivery to the Pathology Directorate

Key Dimensions:


  • The post holder will work as part of a team providing a timely, high quality, accurate and cost effective phlebotomy service for both inpatients and outpatients.
  • The post holder will support the timely processing of patient samples, typically 7500 a day, half of which are generated within the Trust. The department performs 4.7 million tests annually and employs 123 wte.

PRIMARY DUTIES & AREAS OF RESPONSIBILITY

  • To provide a venepuncture service within the Trust in accordance with UHP and departmental policies and procedures.
  • To report as soon as possible to your line manager any problems that may arise.
  • To liaise with patients, carers, nursing and medical staff in an appropriate and professional manner.
  • Informing patients of the venepuncture procedure to be carried out in a caring reassuring manner that is aimed at their level of understanding.
  • To undertake work for which they have been trained, which may take up to 2 months shadowing a trained member of staff.
  • Ensure suitable stocks of venepuncture equipment are available prior to visiting patients and replenish used stock as required.
  • Following standard operating procedures dispose of used equipment in a safe manner, reducing risks of needle stick injury to yourself and others.
  • Ensure that request forms for blood are correctly filled in with the minimum acceptance data present.
  • Ensure that all samples collected are correctly labelled and meet the acceptance criteria for the Pathology department concerned.
  • To identify bloods not taken to the ward clerk, or in their absence, the Nurseincharge on duty.
  • Have the ability to assess if veins are suitable for venepuncture, following standard operating procedures. Eg Avoiding Intra Venous/transfusion sites.
  • Recognise the needs of the patient, who may be very anxious or distressed due to the nature of their illness or the procedure, whilst being sympathetic and considerate towards them.
  • Will assist senior staff in the training of new staff.
  • Be familiar and competent in the use of Pathology computer systems iLAB & iCM for patient test request entry.
  • Ensure all Trust and departmental protocols are followed to maximise the control of infection within the hospital.
  • To observe all departmental, Trust, national and European Health & Safety regulations relevant to the service, ensuring attendance at the annual departmental H&S update. In addition all staff must sign the departmental H&S policy to acknowledge understanding and compliance.
  • To follow Standard Operating Procedures at all times.
  • To attend meetings and training courses as necessary.
  • To attend Statutory and Essential Update Training annually.
  • To attend departmental briefings and/or acquaint yourself with the team brief posted on the departmental notice boards.

COMMUNICATIONS & WORKING RELATIONSHIPS

  • Key working relationships will exist between the post holder and the Laboratory Operations Manager, Support Manager, Phlebotomy Manager, Reception Manager, all senior scientific staff & ATO colleagues.
  • Will attend or read the minutes of departmental briefings.
  • Patients, relatives, visitors and all other grades of hospital staff.

OTHER

  • Dress and act in a professional manner at all times.

PERSON SPECIFICATION
KNOWLEDGE & EXPERIENCE

  • Understanding of need for patient confidentiality
  • Knowledge of Health & Safety issues
  • Use of IT equipment
  • A knowledge of venepuncture
  • Phlebotomy skills

QUALIFICATIONS

  • Good basic numeracy and literacy skills
  • Grade C or above in Science, Maths & English or equivalent

APTITUDE & ABILITIES

  • Excellent communication skills
  • Ability to prioritise work
  • Attention to detail
  • Accuracy
  • Time management skills
  • Manual dexterity, including fine manipulation for protracted periods of the day
  • Good interpersonal skills
  • Working knowledge of Patient Information Systems
  • Working knowledge of ISOFT iLab & iCM laboratory information management systems

MOTIVATION

  • Team worker
  • Able to work within a busy environment
  • Ability to concentrate for long periods

Job Type:
Zero hours contract


Salary:
£11.45-£20.95 per hour


Benefits:


  • Flexitime

Schedule:

  • Flexitime

Work Location:
In person

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