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Customer Service Assistant

    Customer Service Assistant - Hardwicke, Gloucestershire, United Kingdom - Enterprise Rent-A-Car

    Enterprise Rent-A-Car
    Enterprise Rent-A-Car Hardwicke, Gloucestershire, United Kingdom

    3 weeks ago

    enterprise rent-a-car background
    Description

    As part of our ongoing expansion, Enterprise has an exciting opportunity for a Customer Assistance Representative to join our team in Gloucester.

    Monday - Friday

    Enterprise Mobility manages the largest and most diverse privately-owned fleet in the world through an integrated network of more than 9,500 fully staffed neighbourhood and airport rental locations.

    This global network of independent regional subsidiaries and franchises also operates the?Enterprise Rent-A-Car?brand
    National Car Rental?and?Alamo Rent A Car?brands

    Enterprise Flex-E-Rent is its commercial vehicle rental division, providing services tailored to the needs of commercial vehicle hire customers from 28 locations across the UK.

    Building customer relationships
    Communication in person, over the phone and via email
    Marketing the business and building long term relationships
    Account Management duties
    Administration duties
    Business standard IT skills, including Microsoft Excel & Outlook
    Excellent communication and customer care skills
    A tenacious, enthusiastic, and flexible disposition
    Experience of handing customer service enquiries via email, phone, and in-person
    25 days paid holidays a year + public holidays
    Life Assurance - 3 x Salary
    Short Term Disability
    Stakeholder Pension
    Our promote from within policy means you can go as far as your talent will take you
    Training and Development
    The role has amazing development opportunities to become a Senior Customer Assistance Representative within 10-12 months.

    You then have the opportunity to sign up to our Internal Development Programme where you start to learn more about the business with hands on training.

    Areas such as fleet logistics, marketing, finance, operations.
    All with a view to get promoted to a Lead Customer Assistance Representative
    This role offers fantastic progression opportunities via our in-house training and development program. We encourage all our employees to be the best they can be....

    and we reward this commitment with £500 bonuses on completion of each training stage, there are two stages in your initial training.

    The training program will be around 10 months.

    As you complete each task on the training roadmap you will mark your completion and you're understanding and competence in that area will be accredited by one of the team.



  • Enterprise Rent-A-Car Hardwicke, Gloucestershire, United Kingdom

    As part of our ongoing expansion, Enterprise has an exciting opportunity for a Customer Assistance Representative to join our team in Gloucester. · Hours · 42.5 hours · Monday - Friday · 7:30am to 4:30pm · Location: 38 Ashville Rd, Gloucester · About us · This is an exciting and ...