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    Day Control Room Operator - London, United Kingdom - City Group Recruitment Limited

    City Group Recruitment Limited
    City Group Recruitment Limited London, United Kingdom

    3 weeks ago

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    Description

    Job Type: Day Control Room Operator

    Salary: £13.50 per hour + KPI bonus related increment

    Hours: 07:00-19:00 (Must be able to cover nights when required)

    Shift Pattern: 4 on 4 off average of 48 hours per week

    Location: SE10

    Our customer is a forward-thinking privately-owned company who are a leading provider of professional integrated bespoke security and facilities management services, giving their clients a flexible and scalable approach to addressing their security and FM requirements in their businesses across an array of sectors including educational settings / student accommodation, healthcare, charitable, corporate / estate management, warehouse / distribution, social housing, utilities, shopping centres / retail parks.

    Role Overview

    We are recruiting for experienced Control Room Operators to add to our clients existing team. Working with high-profile customers within the London area. The successful candidate will have a current SIA licence in an appropriate sector Have excellent communication skills both written and verbal. Excellent customer service skills, Proficient IT skills. Be punctual and reliable, able to remain patient and calm under pressure. Previous security control room experience is desirable.

    As a Control Room Operator your duties and responsibilities will include:

    • Dealing with incoming calls from customers
    • Organising the mobile patrol team and assigning alarm responses
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