CSOC Manager - Wokingham, Berkshire, United Kingdom - National Grid

Description

National Grid

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The UK has set out its ambition to be net zero by 2050 and the energy industry is responding – together we are building a cleaner, greener Britain.

The Energy System Operator (ESO) are now looking for a CSOC Manager, reporting to the Head of Security Operations. The CSOC Manager will lead a team of analysts and engineers who will monitor, detect and respond to cyber threats, while spearheading process improvements and technological advancements. They will also use their collaboration and communication skills to share their vision with other stakeholders, ensuring the capability is delivered appropriately whilst finding & nurturing talent, fostering a proactive security culture and helping to strengthen the organisation's resilience.

This role can be based from Wokingham or Warwick, and we continue to offer hybrid working from office and home.

About us

As Great Britain's electricity system operator (ESO), we sit at the heart of the electricity system, using our outstanding engineering and commercial expertise to balance electricity supply and demand. Ultimately, we keep the electricity flowing directly to where it's needed, second by second.

Becoming the Future System Operator
In 2021, government and Ofgem jointly consulted on proposals for an expert, impartial Future System Operator (FSO) with responsibilities across both the electricity and gas systems, to drive progress towards net zero while maintaining energy security and minimising costs for consumers. In October 2023, the Energy Act 2023 was passed, legislating for this Future System Operator to be created.

The ESO, including all of its existing roles, will be at the heart of the new Future System Operator. We will be taking on additional roles across vectors and sectors to create an organisation with a whole energy system mindset; enabling us to identify solutions to our energy system that are more sustainable, secure, and affordable for all.

The FSO will be set up as a public corporation with operational independence from government – bringing parties together to support optimised decision making and action. As now, it will be licenced and regulated by Ofgem through price control agreements. It is anticipated that the new organisation will be up and running in 2024.

The time to act on climate change is now. As part of our team, you won't just be touching the lives of almost everyone in Great Britain – you'll be shaping the way we use and consume energy for generations to come.

Key accountabilities

• Manage and lead the CSOC team of analysts and engineers, including recruiting, training, evaluating and mentoring staff.
• Develop and implement security strategies, policies, procedures and best practices for the CSOC.
• Develop an industry leading team, leveraging current and future technologies to reduce repetitive workload, allowing colleagues to concentrate on relevant and exciting work to encourage staff retention, personal development and capability improvements.
• Oversee, coordinate and assist in the detection, analysis, containment and eradication of cybersecurity events and incidents.
• Design and manage execution of security assessments, audits, and penetration tests.
• Manage and oversee configuration of the security infrastructure, tools and solutions used by the CSOC.
• Report on the performance, metrics and KPIs of the CSOC.
• Ensure compliance with relevant standards, regulations and frameworks.
• Develop relationships with government and energy sector peers to improve mutual understanding of industry trends, new technologies and more efficient processes.
• Take active involvement in industry forums and research groups.

About you

• A desire to take on an active leadership role, remaining engaged with the team deliverables.
• Team player and adept at working in multi-disciplinary and diverse teams.
• Proven analytical skills and capable of solving new and complex problems.
• Excellent written and verbal communication skills with the ability to communicate the impact and importance of detailed technical information to non-technical and senior audiences.
• Managing and building relationships with users and stakeholders.
• Previous experience in critical national infrastructure or similar sector, involving delivery or support of a CSOC, incident response or similar capability.
• Awareness of current and emerging cyber threats, trends and best practices

What you'll get

A competitive salary between £65,000 – 75,000 – dependent on experience and capability.

As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements, we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.

More information

This role closes on 08/02/2024 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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