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Spa Therapist - Sutton Coldfield, United Kingdom - The Belfry Hotel & Resort
Description
The Belfry Hotel & Resort is an award-winning hotel, home
to 300+ luxurious bedrooms and suites, several restaurants and bars, events and
meetings spaces, a leisure club and spa. Our three golf courses, including The
Brabazon, are recognised as world-class, and home to this year's Betfred
British Masters. Whether you're drawn to our iconic golf courses, the serenity
of the spa, the excitement of guest services, or our behind-the-scenes
operations, there's a place for you in our vibrant team.
We are writing a new and exciting chapter in the history of
The Belfry. A major expansion and renovation project has begun at our resort, due
for completion in Autumn 2025. With a substantial investment in excess of £80
million, we are enriching our resort including the addition of a new event
space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club,
and much more.
We
believe in taking care of our team just as much as we do our guests. That's why
we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as
Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new
and unparalleled resort.
Belfry Spa
The Belfry
Spa is an iconic venue which is extremely popular with the local community and
hotel guests. We provide over 800 treatments per week and work hard to ensure
each guest experiences the best The Belfry has to offer. Whilst massage is the
most popular appointment choice, we also offer a range of treatments on our Spa
packages to ensure variety for our therapists and guests. Despite our size, we
are an independent resort, and we are proud to maintain the atmosphere of a
smaller spa, putting our team's ideas into practice and spending time together.
Salary
The on-target earning potential for this role is a £12.25 -
£12.75 hourly rate, comprising a base hourly
rate of £11.71- £12.21 supplemented by an estimated £0.54 in gratuities per hour,
ensuring a rewarding compensation package.
About the
role
We have the
option for a contracted role or a casual contract, depending on your
requirements.
Our Spa
Therapists are a lovely supportive team, who are passionate about delivering
personalised treatments in beautiful surroundings. We offer a range of ESPA
treatments to a diverse mix of clients, and our team love making their
experience special. We are looking for someone who will enjoy delivering
luxurious and relaxing treatments with a personal touch, using top quality
products and ingredients. We also provide up to 12% commission on product
sales, as well as running regular product and treatment incentives.
About
you
Our ideal
candidate will be an experienced Spa Therapist, although we can offer training
and support for newly qualified Therapists. You will need to hold an NVQ Level
3. All Spa Therapists are given essentials ESPA training with our in-house ESPA
trainer, as well as Advanced ESPA training which is run by our ESPA supplier
and also therapists will be given ORLY training.
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job
coaching & mentoring, in-house training and provide access to our online
learning platform, The Belfry Campus. We offer apprenticeships in a host of
subjects delivering nationally recognised qualifications to help advance
careers, and our LEAD development programme empowers and inspires our teams to
grow from Team Member through to Executive roles. We aim to promote internally
where possible, nurture ambition and ensure all our team looking to progress
have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym
memberships and wellness programmes for personal growth. Partnering with The
Burnt Chef Project, we offer mental health support and access to funded
counselling. Our healthcare schemes include life assurance, 24-hour GP
services, and health cash-plans, while our Menopause Support programme provides
tailored assistance. With Wagestream access, you can easily track earnings,
manage savings, and access wages on your terms, promoting financial wellness. Our
Cycle2Work scheme supports sustainable travel for environmental and team
wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry
Awards, long service recognition, and extra holidays for loyalty and team
events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for
you and your friends & family. Access to Perkbox provides discounts &
vouchers for everyday use plus on the spot rewards for your hard work. We
provide free parking, a subsidised taxi service, and complimentary meals during
shifts.
Making a difference
We are committed to sustainability
and are proud of our Silver Award from Green Tourism and GEO Certification. The
Belfry, spanning 550 acres in the Midlands, prioritises giving back to our
local community and protecting wildlife. We integrate ESG into everything we
do, from charity initiatives, raising over £20,000 last year, to golf course
maintenance. We track charitable work at personal, departmental, and
resort-wide levels to showcase our community contributions.
Our Values
Working here is more than 'just a
job': we are a community that values each individual's contribution and growth,
whilst supporting each other's success - regardless of department or role. Our
Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and
Deliver Every Day – aren't just words; they're the foundation of our culture
and the essence of who we are.
If you're seeking a place where you
can contribute, grow, and have a lasting impact – then the Belfry Hotel &
Resort is the place for you.