Contact Management Administrator - Guildford, United Kingdom - Surrey Police

Surrey Police
Surrey Police
Verified Company
Guildford, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Division / Department - Contact and Control

Grade - Grade D

Status - Full Time

Contract Type - Permanent

Salary Grade Range - £22,884 - £25,948

Working Hours Hours per Week

Politically Restricted - No


The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

The Role


You will provide an effective and efficient administrative service to Contact Management Administration department, Contact Centre and the Force Control Room.


You will report to the Contact Support Manager and support the Contact Management Administration Team, Contact Centre and FCR with administrative tasks.

Key Responsibilities


You will be required to carry out all admin tasks within the Contact Management Administration Department including Alarms (NPCC Security Systems Requirements 2018), Pegasus Help Me Help You scheme, Stop and Search, Driver Alert, Speed watch and Location Of Interest Markers as well as supporting the Contact Centre with any additional admin needs.

Skills & Experience


You should possess good interpersonal, communication and influencing skills and the ability to manage competing priorities on your own initiative.

Further Information

Additional Information

This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.
- vacancies in collaborated units are available to all officers and staff across both Forces
- vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally.

If the vacancy is advertised externally and an officer or member of staff from the other Force is success it will result in a transfer of employment

Diversity Statement

We are only as good as our people.

It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that diversity brings; all of which help us deliver a better policing service.

We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.


We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work.

We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race at Work Charter and aligned with the Armed Forces Covenant and the HeForShe movement.

We value the differences that people bring from all backgrounds and communities.

Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious beliefs, we would love to hear from you.


  • Job profile Contact Mgt
Job Detail

Reference number

SYSX STAFF02937Date posted

27/02/2023Closing date

26/03/2023
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