Customer Service Assistant - Bristol, United Kingdom - Switch Advisor Ltd

Switch Advisor Ltd
Switch Advisor Ltd
Verified Company
Bristol, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
Customer Service Representative in Bristol


Duties:


  • Assist customers with inquiries, concerns, and requests in a professional and timely manner
  • Upsell products and services to maximize sales opportunities
  • Analyze customer needs and recommend appropriate solutions
  • Process orders, returns, and exchanges accurately and efficiently
  • Maintain customer records and update information as needed
  • Collaborate with other team members to resolve complex customer issues
  • Follow company policies and procedures to ensure customer satisfaction

Requirements:


  • High school diploma or equivalent
  • Previous experience in customer service or a related field preferred
  • Excellent communication skills, both verbal and written
  • Strong problemsolving abilities and attention to detail
  • Ability to multitask and prioritize tasks effectively
  • Positive attitude and a passion for providing exceptional customer service

Salary:
From £23,000.00 per year


Benefits:


  • Company events
  • Company pension
  • Gym membership

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Tips
  • Yearly bonus

Work Location:
In person
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