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    Senior Global Forwarding Agent - Slough, United Kingdom - C.H. Robinson

    C.H. Robinson
    C.H. Robinson Slough, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    We're C.H. Robinson , one of the world's largest logistics platforms and we're looking for our next Senior Global Forwarding Agent.

    Are you detail-oriented, service-driven problem-solver with a passion for the dynamic world of global logistics? At C. H. Robinson , we're not just searching for a Sr. Global Forwarding Agent - we're seeking a future leader in our London team. This exciting role offers a unique opportunity to become a versatile expert in global forwarding .

    Ready to launch your career with a logistics leader renowned for innovation and global reach? Join C.H. Robinson and make a real impact - apply today

    RESPONSIBILITIES:

    Maintain Operational Excellence:

    • Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.
    • Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.
    • Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.

    Facilitate Relationships:

    • Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.
    • Build great relationships with customers, responding timely and following up on issue resolution
    • Provide reporting and documentation support to internal and external customers.
    • Participate in customer business reviews.
    • Contribute to seamless forwarding operations across various regions , gaining exposure to unique challenges and client needs.

    QUALIFICATIONS

    Required :

    • Minimum 2-4 years of Global Forwarding experience
    • Proficiency in Microsoft Office Suite of programs
    • Fluency in English (written and verbal).
    • Knowledge or coursework in Supply Chain, Logistics, or International Business
    • Excellent customer service skills and follow-up to be utilized with customers and the network
    • Critical thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
    • Ability to work in a fast-paced and deadline-driven office environment

    What do we offer?

    • A vibrant, progressive, inclusive, and forward-thinking workplace
    • Opportunities for professional development and advancement
    • A competitive benefits package and bonus
    • Flexibility in terms of work arrangements to support work-life balance

    Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit

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