Data Officer - Liverpool, United Kingdom - Public Sector Resourcing

Public Sector Resourcing

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Data Officer

Contract Term: 6 Months

Contracting Authority:
HSE

Location:
Hybrid working (twice a month in Bootle)
The primary focus of the role will be on three areas. The first will be practical implementation of individual / team and section reporting across all CAT teams.

The second will be working with operational teams on the evaluation of the outputs and associated improvements to ensure they are fit for purpose and support the team managers in delivering our objectives.

The third will be to work with our current functions to find solutions to the automation of the reporting suite across a variety of systems.

As a Data Officer your main responsibilities would be:

Support Performance Manager in delivering end to end reporting of all journeys completed by the teams
Work with all CAT leadership to maximise data usefulness with the aim of encouraging a best practice culture.
Support the Performance Team to build / populate and run all team and individual score card reports for the telephony / triage and nontechnical teams.
To meet with operational team to define, refine and improve the reporting delivery, ultimately working towards a more automated solution.

You'll have relevant experience in:

Experience of managing, monitoring, developing and delivering all individual / team and channel operational reporting.
Experience of diverse methods of collecting and presenting metrics allowing for timely intervention and error correction in addition to developing trend analysis and other value add insight.
Experience of working with a positive approach to problem solving and collaborative delivery.
Please be aware that this role can only be worked within the UK and not Overseas._