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    Community Team Secretary/Administrator - Malton, United Kingdom - Tees, Esk and Wear Valleys NHS Foundation Trust

    Tees, Esk and Wear Valleys NHS Foundation Trust
    Tees, Esk and Wear Valleys NHS Foundation Trust Malton, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    An exciting opportunity has arisen for a kind and experienced team secretary/administrator to join our friendly and dedicated colleagues at Princess Road Clinic in Malton.

    Whitby and Ryedale Integrated Community Team provides services and delivers care to adults across the Ryedale area.

    Princess Road Clinic is a short walk from the main market square in Malton where there are many local shops and cafes. Princess Road Clinic benefits from free on-site parking, and is easily accessed by car, bus and bicycle.

    As a member of the team you will work in the team office, alongside medical secretaries to provide support to the clinical staff within the team.

    The office is an area of high activity, and no two days are the same. If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.

    Main duties of the job

    This role is at the heart of the multi-disciplinary team and is a pivotal role in the day-to-day operations. As part of the administration team you will work closely with clinicians, to ensure that they have everything they need to provide the best possible care to our service users.

    We are looking for someone who feels comfortable multi-tasking in a busy environment and that can prioritise their workload and work to deadlines. An individual with excellent understanding and experience of using IT software such as Microsoft Office which will be used to maintain the trust systems and processes.

    The successful candidate will have contact with service users, families and carers as well as members of the public, and will require excellent interpersonal skills and possess and uphold the trust values of Respect, Compassion and Responsibility.

    About us

    With a starting salary of £22,816 pro rata, per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus bank holidays) and access to other NHS staff benefits and discounts and, it's not just the NHS pay scale and benefits that we offer that make joining our organisation an excellent choice, there are many development opportunities available, giving you the opportunity for career progression.

    All staff have regular 1-2-1s, which provides lots of opportunity for discussion around achievements, challenges and aspirations.

    Staff recognition is very important to us; we work closely with colleagues from across the Trust to support development, the staff voice, and to recognise teams and individuals through our Greatix and Star Award schemes.

    We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care we would want for ourselves and for our loved ones.

    Our organisation is on a 'Journey to Change'and as part of this journey, creating a great experience for our staff is one of three big goals. Ultimately, our aim is to be a proactive, responsible and mindful employer; recruiting, retaining and training our people, for the right roles, at the right time.

    Date posted

    11 June 2024

    Pay scheme

    Agenda for change

    Band

    Band 3

    Salary

    £22,816 to £24,336 a year per annum

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    346-NYA-094-24

    Job locations

    Princess Road Clinic

    Princess Road

    Malton

    YO17 7JP

    Job description

    Job responsibilities

    We believe the job description will give you a clear picture of the day to day duties and tasks. Please read this thoroughly and if you have any questions, please don't hesitate to contact us - we'll be happy to help.

    To be successfully shortlisted for this position, please read the job description carefully, and use your application to demonstrate how your knowledge, experience and skills match the post requirements.

    Person Specification

    Qualifications

    Essential

  • Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
  • ITQ Level 2 or equivalent or willingness to work towards
  • Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above

    • Experience

    Essential

  • Significant secretarial/administrative experience.

    • Desirable

  • Secretarial/administrative experience in a clinical environment.
  • Experience of participation in service and quality improvement initiatives.

    • Knowledge

    Essential

  • Comprehensive knowledge of secretarial and administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
  • Comprehensive knowledge of MicrosoftOffice applications (Word, Excel and Outlook).
  • Understanding of confidentiality and the associated legal and policy requirements.

    • Desirable

  • Working knowledge of medical/psychological terminology.

    • Skills

    Essential

  • Demonstrate good organisational and diary management skills to include co-ordination of meetings and associated duties.
  • Communicate effectively in the English language and demonstrate both verbal and written comprehension skill.
  • Work on own initiative, prioritise work and consistently meet deadlines.

    • Desirable

  • Touch typing
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