Food Lead - Knutsford, United Kingdom - ISS Facility Services

ISS Facility Services

Verified Company

Knutsford, United Kingdom

4 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Food Lead

Location:
Knutsford

Hours of work: 40

Contract Type:
Permanent

Are you passionate about food and driven to create unforgettable culinary experiences? Join us as the Food Lead and become the driving force behind food experiences at our campus.

In this role, you will oversee the operations of two coffee shops—Java—and a brand-new restaurant, Bite and Co, alongside our bustling grab-and-go/multi-fresh server.

Serving up to covers a day of high-quality, fresh food, and with a growing campus population of 2000 on-site, your leadership will be pivotal in meeting and exceeding the evolving demands.

Reporting directly to the General Manager and the Head of Food, you will have the opportunity to shape the future of our culinary offerings.

Your primary focus will be on enhancing customer service and driving spend per head, ensuring that every interaction with our food leaves a lasting impression.

Your commitment to service excellence will inspire our team to deliver exceptional experiences, while your strategic vision will guide us in exceeding customer expectations and company standards.

Key Responsibilities

Inspire a team to meet the campus spirit to offer unique experiences to every customer
Keep our colleagues and the Barclays colleagues, visitors' and clients safe with our safetyfirst mentality while they are in our care, using the safety tools available to you
Support each other to implement new services, operational change and events so as we can continuously optimise the campus and customer experience
Keep your ear close to the ground Tell us what the customer wants and how we keep our clients happy and coming back
Share your ideas on how to position our offering and meet goals are key to the success of the campus

Professional and Personal Competencies/Qualifications

Exceptional leadership skills with core competencies around developing a vision, strategic leadership and team engagement
Senior Operational Management of multisite or single site management demonstrating continuous improvement with a turnover of more than £2m and operating on a commercial basis
Experience mobilising new contracts & demobilising existing sites is essential
Demonstration of senior Customer engagement for a contract of more than 4000 FTE
Professional qualification through over 10 years within management or HND/Degree level qualification

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Job Types:
Full-time, Permanent

Benefits: