Equine Services Administrator - Wellingborough, United Kingdom - Weatherbys

Weatherbys
Weatherbys
Verified Company
Wellingborough, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Equine Services Administrator

Salary: 19k - 21k (DOE)


Weatherbys has been a family run business since 1770 carrying forward the reputation of being an exciting place to work and grow.

We appreciate and value all our employees and strive to ensure everyone is provided with the opportunity to develop and play an active role in achieving the organisation's aims and vision.


A 12 month fixed term vacancy has arisen within the Equine Pillar for an Administrator, to provide second line customer support and administrative services.


Key Responsibilities:


  • Production & maintenance of racing and breeding records
  • Administration for racehorse owners (owner registrations, sponsorship, VAT, Accounts, horse naming)
  • Administration on behalf of industry third parties (Racecourse Association (RCA) Passcard, Racehorse Owners Association (ROA) and National Trainers Federation (NTF))
  • Administration for General Stud Book (registration of foals, broodmares, stallions, import/export)
  • Liaison with industry stakeholders
  • Second line query resolution
  • Completion of administration tasks in line with agreed SLAs
  • Assisting with any other function of Equine Services when required

Skill Requirements:


  • The ability to prioritise workloads to ensure deadlines are met
  • First class administrative skills, and an excellent customer service ethic
  • Good interpersonal and communication skills (written and verbal)
  • Ability to organise and prioritise workload
  • Able to keep pace with updates to processes and procedures
  • Ensuring the services provided to all customers are executed correctly and accurately
  • Meticulous attention to detail
  • The role will suit an individual who is a quick learner who is accurate and organised
  • A flexibility of approach will also be critical in a fastchanging environment
  • An understanding and interest in the racing & breeding industries would be beneficial but is not essential

Essential Requirements:


  • The role will be 35 hours per week, 09:0017:00, with a variable working pattern covering 5 days per week, including some weekends.
  • Applicants will initially be required to work from Head Office in Wellingborough, having successfully passed the probation period a hybrid working pattern can be reviewed.
***
Closing Date: Sunday 5th March 2023

Interviews will take place week commencing the Monday 13th March 2023
**_Weatherbys upholds the principles of equality and diversity and actively promotes opportunity for all employees, both current and prospective._
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