Property Coordinator - Twickenham, United Kingdom - Dexters Estate Agent Group
Description
Main purpose of role:
To provide support to the New Homes department and their teams.
Hours:
Monday-Friday 8.30am-5.30pm
Location:
Twickenham
Key Responsibilities:
- Provide administrative assistance to the New Homes Director / Manager and their team
- Compile documents for 'New Instructions' and upload to VEBRA
- Compile AML / KYC documentation liaise with AML team
- Liaise with IT for large developments that need to be listed as a 'Master Records' online
- Contact digital marketing team for any additional product requests
- Update and maintain company website and portals
- Produce and order property brochures
- Coordinate canvassing and mailouts
- Keep plot data / price lists up to date
- Maintain the office appearance, filing systems and monitor stationary suppler
- Produce letters and general correspondence for customers and clients
- Work with New Homes Man / Dir to collate: copy, images, maps for Developer brochuresl
- Compile content for proposal docs, including marketing strategy, price list & comparables
- Collate briefs for boards, signage and hoarding, including measurements and location shot
- News flash requests provide brief with copy and images to marketing
- Case Study brochures collate all information and statistics as required
- Multi development mailer provide copy and images to marketing team for creation of mailer
- Familiar with New Homes Marketing Menu, pricing and available items
- Notify Press Office of any new launches, or newsworthy sites that could gain press coverage
- Coordinate incoming and outgoing post
- Ensure all new sites have appropriate branded PPE available (if applicable)
- Dexters magazine
- Supply potential sites to marketing to feature within New Homes DPS
- Welcome customers and cover phones during busy periods
- Handle basic customer queries during busy periods
- Invoice Management
- Raise Invoices and Chase late payments
Key Requirements:
- Good knowledge of Microsoft Word, Excel, and Powerpoint
- Experience in a customer service environment
- Wellspoken with confident telephone manner and excellent communication skills
- Exceptional time management skills with ability to prioritise and organize own workload
- Work diligently to meet deadlines
- Brilliant attention to detail with the ability to proof read, spell check and format correctly
- Smartly presented
Key Skills:
- Friendly and polite with a positive 'nothing is too much trouble' approach
- Team player, flexible and keen to get involved in a number of different tasks
- Efficient and able to work under pressure
- Accuracy and excellent attention to detail
- Selfmotivated and able to work alone
- Operate office equipment confidently incl. PC's, printers/photocopiers and phones
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