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    Ward 25 Ward Clerk - Blackpool, United Kingdom - Blackpool Teaching Hospitals NHS Foundation Trust

    Blackpool Teaching Hospitals NHS Foundation Trust
    Blackpool Teaching Hospitals NHS Foundation Trust Blackpool, United Kingdom

    2 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    An opportunity has arisen for a Part Time Ward Clerk - 30 hrs per week on Ward 25. We are looking for someone who has excellent communication skills, is a team player and is able to work independently and who will provide day to day clerical management of the ward. Basic computer skills would be an advantage. Full trainingand support will be given.

    PLEASE NOTE: If a high number of applications are received the post may close earlier than advertised.

    Main duties of the job

  • Assists the multi-disciplinary team in the giving and maintaining of high standards of service, in a timely, cost effective way.
  • First point of contact for patient, visitors and staffs non clinical enquiries
  • Ensures that patients' confidentiality is maintained at all times.
  • In accordance with Trust policies, helps to ensure patients' safety, comfort and welfare.

    • Personal Service:

    Receiving and making telephone calls, liaising with the nursing staff when appropriate.

  • Telephone and face-to-face communication with patients, relatives and staff regarding a range of topics.
  • Welcoming patients and relatives to the ward, introducing them to their environment, for example showing them to their bed space.
  • Receiving and distributing mail to patients and staff, re-directing mail where appropriate
  • Receives and relays relevant messages.
  • Arranging & receiving visitors for patients and for the Ward.
  • Liaising with the nurse in charge of the Ward to assist in timely transfers.
  • Liaising with the bed management team.
  • Liaises with the ambulance service in the booking of patient transport for transfers and discharges.
  • Obtaining and ordering the patient's choice of meals in conjunction with the Ward staff
  • Ordering of catering supplies for patients and staff
  • Works and co-operates with all personnel who provide services catering, laundry, domestics, porters etc.

    • About us

    Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

    As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents - it's not just a good place to work; it's a great place to live . In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

    Job description

    Job responsibilities

    Please see the attached Job Description for full details

    Actions and responsibilities of the post. Its serves to provide the framework and scope for practice. It will be amended as necessary in the event of change and experience.

    Person Specification

    Personal

    Essential

  • Good communication skills
  • Ability to deal with difficult situations sensitively
  • Ability to organize and prioritize workload
  • Aware of team working

    • Clerical Duties

    Essential

  • Good knowledge of clerical procedures
  • Able to read and write
  • Ability to work with a low error rate

    • Desirable

  • Basic computer / keyboard skills

    • Education

    Essential

  • Willing to train

    • General

    Essential

  • Understanding of the role
  • Flexible approach
  • Aware of confidentiality
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