Customer Service Desk Coordinator - Heywood, United Kingdom - Sarah Perry

Sarah Perry

Verified Company

Heywood, United Kingdom

5 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client is a well-established supplier of commercial kitchen equipment services, across a wide range of sectors.

We are looking for someone from a customer service background that understands the importance of outstanding customer experience and attention to detail who will:

- ensure all new calls are allocated to engineers in a timely manner
- will effectively plan engineers callouts to customers and ensure the work is allocated effectively
- continually communicate with customers should any problems arise on site

Are you:

IT Literate (able to use Outlook and MS office suite of products)

- able to provide a professional, friendly, can-do response when dealing with colleagues and customers
- a strong team player
- customer service focused
- a good communicator and have a good eye for attention to detail
- have strong experience in a service desk role (minimum 2 years ideally)

The role is office based with a salary of up to £23,000 plus benefits and a supplemental payment for any on call shifts (approximately one weekend in five)

Job Types:
Full-time, Permanent

Salary:
£23,000.00 per year

Benefits: