New Business Support-secondment - Northampton, United Kingdom - Barclays

Barclays

Verified Company

Northampton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

New Business Support Executive

Northampton
As a Barclays New Business Support Executive within Barclays Payments, you will work in a fast-paced environment.

Barclays payments is a diversified business offering end to end payment solutions to businesses of all sizes across all customer segments.

Our relationship support and professional services are a shared service function that work alongside the Corporate International and Corporate UK Sales communities within Barclays.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation.

We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

What will you be doing?

Updating Salesforce daily with new Merchant IDs and ensuring customer contact details are correct
Liaising proactively with merchants once Merchant IDs have been raised and decided upon and agreed to live dates
Working with team Leaders on projects relation to client implementations, process improvement, campaign planning, business issues, and execution
Assisting with complaint handling for customers

What we're looking for:

Excellent social skills
Team player who is confident when working with customers and colleagues alike
Knowledge of the Barclays Payments operational/sales structures and processes
Proficient with MS Office

Skills that will help you in the role:

Competence and knowledge of the Barclays Payments business
General knowledge of Corporate Banking
Knowledge of the issuing and acquiring industry

Where will you be working?

Northampton was the birthplace of Barclaycard in 1966 and we've been based in Pavilion Drive since the building opened in 1997.

We purchased the building from the landlord in early 2018 as a sign of our commitment to investment in Northampton.

Plans to further develop this Campus-style location are under way to allow for a real collaborative work environment. Based just off the A45 it is easily accessible by both car and bus routes.

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