IT Trainer - Prescot, United Kingdom - St Helens and Knowsley Teaching Hospitals NHS Trust

St Helens and Knowsley Teaching Hospitals NHS Trust

Verified Company

Prescot, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Do you have great communication skills and an interest in delivering digital IT training? Would you like to work for a forward thinking, highly successful NHS organisation?

If so, an exciting opportunity has arisen for a highly-motivated individual to join the IT Training Team at Mid Mersey Digital Alliance.

The appointee would be joining the existing team to support the creation of high-quality training courses to support both the clinical and non-clinical workforce.

This role will enhance existing and develop new learning experiences for our staff and partners, providing challenge and development opportunities.

We are looking for a hands-on, self-starter who is passionate about education and training.

You will possess excellent communication/interpersonal skills.

This is an excellent opportunity to work in a role to drive forward digital change within the Trust.

As part of the interview process you will be required to give a short presentation.

Interview date: 4th July 2023

The IT Trainer will actively participate in IT project implementations and will be required to support project and program golives, ensuring users are trained and equipped to perform their roles fully.
This role will be expected to work closely with the Project Team to understand the IT Training requirements and timescales to ensure successful delivery of Trust IT enabled projects.
The individual will need to be able to design, deliver and access IT Training in accordance with the required process.

St Helens and Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside, and one of the few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.

We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across a much wider area in the North West, North Wales and Isle of Man.

We are a Major Trauma Unit and the Mersey Regional Burns Unit.

Our '5 Star Patient Care' strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.

Our latest achievements include:

Acute Trust of the Year
HSJ Awards November 201
Trust rates Outstanding by the CQC
Inspection August 201
Top 100 places to work in the NHS (NHS Employers and Health Service Journal)
Best acute Trust in the North West for quality of care (NHS Staff Survey 2021)
Best place to work in the North West (NHS Staff Survey 2021)

In the NHS Staff Survey 2021 the Trust scored the highest marks in the North West for the following areas;

Standard of care
Best place to work
Care of patients being the Trust's priority
Staff engagement
Staff morale
Compassionate and inclusive
Providing a safe environment for staff

KEY DUTIES

Be responsible for the preparation and delivery of highquality training for all staff working in collaboration with other members of the training team, on both clinical and nonclinical systems.
Develop appropriate end user training and reference materials.
Prepare, document, and maintain all training materials and related documentation and electronic aids including training manuals, certificates, handouts, and promotional materials according to Trust and national standards.
Produce relevant training course evaluation activities, including training exercises and tests where required, to be used during training sessions enabling trainees to reproduce workrelated tasks.
Present all courses and represent the department in a professional manner, ensuring all queries received are answered to the best ability and any outstanding points raised are followed up.
Present all courses and represent the department in a professional manner, ensuring all queries received are answered to the best ability and any outstanding points raised are followed up.
Motivate users who are reluctant to embrace new IM&T skills and use powers of persuasion to enhance the benefits new skills will bring. This will include a variety of staff including senior clinicians and managers.
Support systems testing using training scenarios on new releases of IT software.
Adopt a positive approach to change management and communicate key business process changes effectively as part of the training and golive support provided.
Act as a system champion, super user, floorwalker working onsite with staff who have a wide range of PC literacy and systems experience.
Update elearning content to agreed time, and performance measurements.
Complete the necessary preparation of training facilities prior to delivery of training courses.
Any additional tasks as required by the IT Training Manager.

REPORTING DUTIES

To be responsible for reporting status of project deliverables to the IT Training Manager.
To provide the necessary information to other project work stream leads on progress and exceptions.