Customer Engagement Specialist - St. Asaph, United Kingdom - 98 Talent

98 Talent
98 Talent
Verified Company
St. Asaph, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Are you a people person with outstanding communication skills? Do you flourish in a fast-paced atmosphere where client satisfaction is of the utmost importance? If yes, we offer an amazing opportunity for you to join a fantastic company in St Asaph.


Responsibilities:


  • Handle inbound and outbound customer service calls with professionalism and empathy.
  • Provide outstanding customer care to ensure satisfaction and retention.
  • Address customer inquiries promptly and accurately, offering effective solutions.
  • Resolve customer issues with a customerfocused approach and problemsolving skills.
  • Conduct courtesy calls to valued clients and gather feedback.

Requirements:


  • Proven customer service experience or relevant background.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills to build rapport with customers.
  • Happy to pick up the phone.
  • Outstanding problemsolving abilities.
  • Must be able to commute to the office in St Asaph.

What's on Offer:


  • Competitive basic salary of £25k£30k.
  • Friendly and collaborative work environment.
  • Opportunities for growth and advancement within the company.
  • The chance to positively impact customers' experience.

Salary:
£25,000.00-£30,000.00 per year


Benefits:


  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Work Location:
In person
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