Conference Production Support Specialist - London, United Kingdom - Informa Tech

Informa Tech

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

At Informa Tech, we believe that technology innovation is key to driving positive change in our society. We believe that digital inclusion underpins progress. And we believe that diversity in tech is central to a thriving industry.

Our aim is to inspire the global technology community to build a better world by informing, educating and connecting them through world-class research, training, events, and media.

We sit at the heart of the tech community with specialisms in emerging tech/AI, enterprise IT, cyber security, service providers/NextG, critical communications, media & entertainment and marketing technology.

Leveraging over 100 trusted brands, we offer an unrivalled global networking community and platform for technologists and innovators to be inspired and reach their full potential.

Job Description:

Role
Purpose:

A support role for the event production team, and the key interface with the Service Provider industry executive speakers.

The role will manage event speakers to ensure an optimal event experience for them while leveraging their industry reach and expertise.

The role will create efficiencies internally by supporting delivery across multiple functions.

Areas
of
Responsibility
& Accountability**Support Production team with:

Speaker onboarding and liaising from point of confirmation
Become a trusted partner to the speaker, to understand their event expectations and deliver on them
Agenda uploads onto website and event app
Agenda updates to reflect speaker confirmation, and updating across various platforms
Maintains online presence of event product through websites, social media and event app platforms
Drive collaboration with the marketing team and speaker to create speakerled content, referrals and social media campaigns to promote the event and speaker presence
Collaboration with onsite op's teams to ensure speaker event experience is optimal
Supports event project management process with organising and analysing key data and keeping teams accountable for updates
Being a key member of the onsite delivery team
Takes responsibility for onsite special projects such as 'wow' speakers, offsite trips and more
Coordination of presentation reviews/feedback with analyst teams
Managing and hosting conference panel calls
Work with VIP team to manage speaker event schedule and arrange 121 meetings
Proofreading and user testing event agendas and apps

Best Practice/measuring performance/ innovation:

Adheres and contributes to conference production best practice guidelines, driving efficiency and effectiveness across all projects. Promotes and utilises appropriate tools and approach throughout team.
Reporting accurate conference production objective progress and performance metrics to key internal and external stakeholders per project
Identifying and fostering relevant internal partnerships per project, ensuring collaboration is driven with a customer focus.
Maximising usage and adherence to Informa systems and processes adopting a best practice in line with internal and external requirements

Knowledge
&
Skills

Strong analytical skills and ability to effectively communicate and manage industry stakeholders
Ability to collaborate with internal stakeholders and effectively manage up to flag risks and opportunities
Ability to manage speakers, content contributors and VIPs
Execute on live event projects and initiatives
Understanding of event content development best practice
Ability to think critically and flexibly, and make strategic changes where necessary to achieve goals
Ability to generate new ideas with a commercial gain
Ability to manage projects and competing priorities
Ability to work in a high pressured environment

Measures
of
Success

NPS and postevent feedback from event speakers and their teams
Volume and quality of speaker marketing engagements
Lack of speaker dropouts
Revenue and GP achieved per event & event resign rates
Volume of preevent and onsite (virtual/hybrid/physical) audience repeat vs. new as well as total number, YoY %
Speaker referral event registrations
Volume of speaker 121 meetings arranged

Interacts
with

Speakers to become their main point of contact and liaison between them and internal / external stakeholders
Producers to onboard the speakers and in time become a route in to future speaker confirmations
Marketing team to ensure speaker acts as a channel to market and we use the speakers key message to inform our marketing campaigns
Editorial teams and Analyst teams across the business for content connections and tie ups where possible
Operations Team for planning delivery of events & speaker functions
VIP team to deliver 121 meetings for the speakers, to invite speakers to social functions
Event Lead reporting on issues & opportunities

Qualifications: