Service Advisor - Gloucester, United Kingdom - KPI People

KPI People

Verified Company

Gloucester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Advisor - Gloucester -

Salary - £23,000 -

Saturday Paid as Overtime -

OTE - £31,000 -

Extensive Benefits Package -

Our client, a busy franchised car dealership, in Gloucester has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities

As a Service Advisor your responsibilities will include:
Meet and Greet Customers

Explain to customers the work due to be carried out on their vehicle

Accurate completion of courtesy car insurance paperwork

Calling customers with progress updates and advise of any work needed

Liaising with the Workshop, Parts Department, Valeting Team and Drivers.

Invoicing work carried out

Invoice explanation and taking payment

Quoting, introducing and selling of Service Plans

Ensuring all Warranty paperwork is correctly completed

Delivering the highest level of customer service at all times

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Experience, Skills & Qualifications

Essential Requirements:

3 years stable face to face Customer Service experience

Full UK Driving Licence

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Desirable Requirements:Motor Trade experience

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Remuneration & Benefits
Basic Salary of £23,000

Saturdays Paid as Overtime (taking salary to £25,000)

On Target Earnings £31,000

Extensive Benefits Package

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Working Hours
Monday to Friday 8am - 6pm

Saturday (1 in 2) -
Paid as Overtime
Service Advisor, Aftersales Advisor, Service Receptionist, Service Team Leader, Service Team Manager, Senior Service Advisor, Customer Service, Parts Advisor, Parts Supervisor, Gloucester, Gloucestershire, Cheltenham, Quedgeley, Stroud, Bristol, Hereford, Swindon, Tewkesbury, Worcester, Evesham