Customer Service Specialist - Feltham, United Kingdom - Layka Recruitment

Description

This is a fantastic opportunity for a Customer Service Specialist to join a company committed to providing quality, innovative value andlogistics services.

To meet customers' requirements for the safe and efficienttransport of their cargo effectively and in accordance with company operationprocedures and statutory requirements including Health & Safety to thesatisfaction of clients and the profit of the companyFantastic benefits including:

Enhanced Annual Leave Entitlement from your start, which increases with length of service / Salary Sacrifice Car Scheme for Ultra-Low Emissions CarsSalary Sacrifice Cycle Scheme / WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.

LifeWorks app for access to cashback and discounts on high street and online brands / Life Insurance and which includes access to expert probate supportEyecare Voucher SchemeCustomer Service Specialist requirements include:

Strong communication, including writing, speaking and active listeningGreat customer service skills, including interpersonal conversation, patienceand empathyGood problem-solving and critical thinking skillsIn-depth knowledge of industry best practicesBasic math and accounting skillsOrganisation, time management and prioritisation abilitiesAbility to be discreet and maintain the security of client informationEffective computer skills to input to use account management software in a timely and efficient mannerExcellent knowledge of excel, ideally with Intermediate experience level, ableto use pivot tables and formulas.

We look forward to seeing your CV