Student Support Administrator - London, United Kingdom - Applied Business Academy
Description
About Applied Business Academy
At Applied Business Academy, OUR SIMPLE MISSION is to help individuals LEARN & GROW.
We want to ENGAGE, EDUCATE and EMPOWER our learners to achieve their career potential and demonstrate technical proficiency with integrity and professionalism.
Responsibilities:
- Provide academic advice and guidance to students
- Assist students in developing study skills and time management strategies
- Work with students to identify and overcome academic challenges
- Provide information about academic policies and procedures
- Assist students in accessing resources and services, including tutoring and mental health support
- Maintain accurate records of student interactions and progress
- Collaborate with faculty and staff to ensure a coordinated approach to student support
- Participate in student orientation and other campus events
- Serve as a liaison between students and academic departments
Qualifications:
- Experience working with students in a higher education setting
- Knowledge of academic policies and procedures
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Ability to maintain confidentiality and handle sensitive information
- Flexibility and willingness to adapt to changing needs and priorities
Job Type:
Permanent
Salary:
£18,000.00-£21,000.00 per year
Benefits:
- Company events
- Language training provided
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- London, E14 9RH: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location:
One location
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