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Relationship Manager
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Customer Relationship Management - Birmingham, United Kingdom - OutsideClinic
Description
Job Title:
Business Development Lead
Sales and Demand Manager
Hours:
Monday to Friday 37.Optimism Health Group is a healthcare investment business, focussing specifically on the rapidly growing market for the provision of healthcare products and clinical services to older people.
Through a series of acquisitions, we have created the UK's leading provider of optical and hearing care at home, OutsideClinic Group.
Last year we delivered over 220,000 domiciliary clinics for older people in their own homes, as well as in care homes and sheltered housing.
This life-changing service operates right across the UK, supporting the NHS to provide vital eye and hearing care to people who may struggle to get to the high street unaided.
We have identified both the need and opportunity to scale the service over the next few years.To do this we are building on our strengths, expanding our capabilities, and continually seeking to improve what we do and how we do it to better serve our customers.
We are looking for an experienced business development exec/manager to join our team.The role is focused on selling OutsideClinic's excellent eyecare service to care homes and becoming their supplier of choice for their residents.
Day-to-day activities will include own digital networking, outbound calling, site visits to care settings i.e. Nursing Homes and Sheltered Accommodation, following up marketing generated leads and managing your own sales pipeline.Develop new working relationships with Care Homes to become their supplier of choice
Manage own lead generation activity e.g. cold call, networking, LinkedIn & site visits etc.
In partnership with marketing, ensure we are sending relevant and personalised communications that open the door to new care homes and deliver our excellent value proposition
Develop, manage and analyse the lead database using Hubspot CRM
Work to Company and industry regulatory practices, adhering to Company standards, policies and procedures, delivering best practice methods and taking responsibility for your customer's needs.
Keep your knowledge current in all aspects of our standard operating practices, meeting key performance outcomes which contribute to the overall team success.
Represent OutsideClinic at industry events, trade shows, conferences as well as site visits to build brand awareness and network with potential clients.
Offer support to others to help them learn and problem solve, both within the team and sharing knowledge more widely within our national network.
Strong time management skills~ Field sales experience desired but not essential
~ A valid driver's license and willingness to travel within the allocated region.
~ Prior use of CRM Hubspot is desirable but not essential.
~ Must be comfortable using the telephone to contact leads / teams for virtual meetings
~ Ability to use a range of Microsoft packages to a competent standard
~ Prior experience of sales & retention and/or account management essential
Competitive salary
~ Private Medical Insurance
~ Additional holidays with length of service
~ Life Assurance x 4
~ Access to health & wellbeing initiatives
~ Contributory pension scheme matched up to 5% on successful completion of the probationary period.
~ 22 days holiday entitlement (plus bank holidays)
~ Discounted eyewear and hearing products after qualifying period.
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