Dsit - Knowledge Management Lead - London, United Kingdom - Department for Culture, Media and Sport

Department for Culture, Media and Sport

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £48,014 - £59,371- £52,764 - £59,371 (London) or £48,014 - £54,027 (national) + benefits

A Civil Service Pension with an average employer contribution of 27%
Job grade:
Grade 7
Contract type:
Fixed Term
Loan
Secondment
Length of employment:
Until 31/3/2025
Business area:
DCMS
Digital Infrastructure
Type of role:
Administration / Corporate Support
Information Technology
Knowledge and Information Management
Policy
Working pattern:
Flexible working, Fulltime, Job share
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

Birmingham, Cardiff, Darlington, Edinburgh, London, ManchesterAbout the job

Job summary:

The FNP knowledge Management Lead is responsible for overseeing all knowledge related activities including the management, capturing, sharing and accessibility of knowledge assets.

Working alongside stakeholders to promote and optimise the use of the team's knowledge assets you will be expected to keep the team accountable for compliance with the organisation's knowledge management expectations and strategy.

You will be responsible for promoting collaboration across the team and working with our communications team to share relevant findings with internal and external stakeholders.

This is a key leadership role within the team and effective communication skills are essential.

You must be able to problem solve, coach your team and other colleagues and work effectively as part of a large and diverse team.

You must be a self starter who is committed to promoting a culture of knowledge sharing that is enabled through guidance and learning.

As knowledge manager you will be well-equipped with the knowledge base features, functionality and be able to communicate this to teams effectively.

As a manager in a fast-paced and knowledge driven environment, you will have to be able to identify concepts and ideas and come up with solutions quickly.

Job description:

Key Deliverables/Responsibilities and Tasks

Promoting collaboration and knowledge sharing through defining, supporting and encouraging the use of knowledge to employees of all skill levels and roles
Ensure knowledge technologies are uptodate and working according to function, as well as ensure employees are using technology properly.
Controlling the accessibility and flow of knowledge within the team and to external partners
Define, agree and implement a knowledge management strategy for the team's portfolio to capture new knowledge through the use of a knowledge base system
Monitor progress by leveraging analytics to assess the impact, engagement, functionality and effectiveness of the knowledge management strategy.
Ensure the FNP team's successful transition to Microsoft 365 from a Google workspace environment, as part of the wider transition from DCMS to DSIT
Provide relevant coaching, training and support to champion a knowledge management culture.
Complete reporting on a quarterly basis highlighting key findings to governance groups
Escalation of findings as appropriate to senior leadership and governance groups
Line management of a Band B Knowledge Management Officer.

Person specification:

Essential requirements:

Relevant qualification in knowledge management (e.g. Chartered Information Professional with CILIP) or equivalent experience working in a knowledge management role
Experience organising file and folder systems and/or knowledge bases to enable swift finding of information
Strong IT skills including using Google Sheets or Microsoft Excel to manage and present data
Collaborating with and influencing people, within and outside your organisation, to progress work.
Confident writing skills, able to summarise project specific findings in general lessons
Experience of capturing and actioning lessons learned
Evidence of strong analytical skills and managing large data sets
Experience of working in a policy area, or closely with policy teams
Familiarity with relevant regulations such as GDPR

Desirable Skills:

Experience of telecoms sector
Experience of working in R&D programmes
Database management skills and experience
Experience of working in a portfolio or programme environment
Experience of managing files and folders in Microsoft Teams and Google workspace environments

Behaviours:

We'll assess you against these behaviours during the selection process:

Making Effective Decisions
Communicating and Influencing
Seeing the Big Picture
Delivering at Pace

Benefits:

Alongside your salary of £48,014, Department for Culture, Media and Sport contributes £12,963 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

DCMS values its staff and offers a wide range of benefits to everyone who works here