Customer Service Administrator - Winnersh, United Kingdom - Huntress

Description

Have you previously worked in customer service?

Our client is looking for a Customer Service Administrator who has a friendly phone manner and the ability to develop relationships with customers.

You will be responsible for ensuring that customer information is accurately inputted onto the system and processing order requests.


Job Title:
Customer Service Administrator


Salary:
£25,000 - £26,000


Location:
Winnersh


Key Responsibilities:

• Manage and process order requests and proactively follow-up
• Handle incoming calls and emails
• Ensure all customer information required is gathered and set up on the system to ensure accurate follow-ups
• Develop relationships with customers to ensure effective communication
• Support sales and marketing teams at events
• Maintain good level of product knowledge
• Meet daily deadlines

Skills and Experience:

• Previous experience in a customer service environment
• Excellent communication skills
• Ability to multitask
• Capable of managing workload
• Good at developing key relationships
• Team player
• Proficient in Microsoft Office

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender.

As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE:
We can only consider applications from candidates who have the right to work in the UK.