Education Programme Support Officer - Manchester, United Kingdom - British Cycling

British Cycling

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role Title:
Education Programme Support Officer - Multiple Roles**
Salary: £21,000 - £24,000 per annum

Permanent, Full Time Contract

About British Cycling
At British Cycling we are here to provide positive experiences for our people, be that members or volunteers.

We provide programmes, coaching, education, and support services to people riding a bike for the first time all the way to seasoned racers.

We are proud to be involved and at the centre of grassroots sport and our aim is to inspire future generations to cycle.

We have an exciting opportunity for the right people to join our
Education Delivery team - multiple positions are available**:

About You:

Minimum of Level 2 in Business Administration or equivalent qualification and/or compensatory work experience.
Experience of working within a busy, diverse, deadline driven working environment.
Evidence of achievement within an internal service / support environment.
IT Literate

- with working knowledge of Microsoft Word, Excel, PowerPoint.

Superb communication skills and ability to deliver excellent customer service.
Excellent attention to detail.

What Will You be doing?

Contributing to the efficient delivery of the education programme through offering support to the learner and tutor journey.
Providing excellent customer service within the department, through completion of a range of administration & projectbased tasks in a timely manner and to a high standard exceed customer expectations.
Supporting and managing key relationships with venues, tutors and other stakeholders to uphold the highest standard of delivery of British Cycling education products and services.
Supporting and optimising the course planning process based upon regional delivery plans and departmental targets.
Contributing to the wider departmental and directorate priorities, strategy and culture as a positive, hardworking member of the team
Working across departments to continue to develop the British Cycling database as part of the learner management system.
Assisting with the administration of marketing initiatives including updating and maintaining the course programme on the website and integrating the digital offer.

What are the perks?