Support Worker - Tower Hamlets, United Kingdom - Look Ahead Housing and Care

Look Ahead Housing and Care
Look Ahead Housing and Care
Verified Company
Tower Hamlets, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job profile:


  • The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
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Job details:
Job details:

Job reference

  • REQ00447
  • Date posted
  • 13/01/202 Application closing date
  • 19/02/202 Location
  • Tower Hamlets
  • Salary
- £23,019.36 per annum

  • Package
- plus 25 days Annual Leave

  • Contractual hours
  • 40
  • Basis
  • Full time
  • Job category/type
  • Full Time
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Support Worker:

Job description
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Recruiting for a Support Worker to join our Mental Health Service in Tower Hamlets


GBP £23,019.36 per annum, 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Shift patterns; 8am - 4pm and 2pm -10pm with roughly one weekend off in three


Teresa House and Hamlets Way provide supported accommodation for customers with mental health needs who require a high level of support.

Teresa House is a high support, fast stream mental health service, from which customers are expected to move on within two years.

Hamlets Way is a high support, slow stream mental health service with customer move on expected within four years. Each service is made up of 16 units and operates 24 hours a day. The role requires shift working including weekends and evenings, but there are no sleep ins required at the service.


Job Overview:


To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.


Key Responsibilities:


  • Must be willing to undertake personal care duties
  • Undertake keyworking responsibilities for a caseload assigned by the Team Leader/ Manager
  • Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
  • Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
  • Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
  • Develop and maintain links with all key agencies and service providers in the local community
  • Undertake medication support with customers in line with their support needs.
  • Work with local community mental health teams and other relevant professional bodies to related to customer support
  • To develop and produce creative customer activities to support in house customer engagement and enhance recovery
  • Empower customers to ensure they receive the service and benefits they are entitled to
  • Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
  • Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
  • Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
  • Adhere to Look Ahead's Policies and Procedures
  • Engage in learning and development activities to increase knowledge and skills
  • Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

Person Specification:


  • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
  • Approachable and open behaviour
  • Prefers working as part of a group or team
  • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
  • Has a practical and logical mind and is naturally well organised
  • Flexible
  • Open to feedback and selfdevelopment
  • Thrives on change and enjoys dynamic diverse environments
  • Is confident with high levels of selfesteem
  • Is respectful, articulate and sensitive in style of communication
  • Is essentially customerfocused
  • Is motivated towards excellence and improvement of personal performance with a cando attitude
  • Ability to cope positively with challenging and diverse behaviours

Essential:


  • Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:


  • Experience working in mental health


We reserve the right to close this advert early if we can appoint to the vacancy before the advertised closed date.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
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