Customer Representative - Sheffield, United Kingdom - Global 1st Line Group

Global 1st Line Group
Global 1st Line Group
Verified Company
Sheffield, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
We are seeking a Customer Representative to join our team. As a Customer Representative, you will be responsible for providing exceptional customer service and support to our clients. Your main goal will be to ensure customer satisfaction and maintain positive relationships with our valued customers.


Responsibilities:


  • Respond to customer inquiries and provide accurate information about our products and services
  • Assist customers in placing orders, processing returns, and resolving any issues or complaints
  • Up sell additional products or services to customers when appropriate
  • Analyze customer needs and recommend suitable solutions
  • Maintain a high level of professionalism and phone etiquette in all customer interactions
  • Collaborate with other team members to ensure excellent customer service delivery

Skills:


  • Strong communication and interpersonal skills
  • Excellent problemsolving abilities
  • Ability to multitask and prioritize tasks effectively


If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.


Salary:
From £25,745.00 per week


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Sheffield: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 24/04/2024
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