Support Worker's - Lambeth, United Kingdom - Look Ahead Housing and Care

Tom O´Connor

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Tom O´Connor

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Description

Job profile:


  • The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
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Job details:
Job details:

Job reference

  • REQ00489
  • Date posted
  • 10/07/202 Application closing date
  • 10/08/202 Location
  • Lambeth
  • Salary
- £24,856.00 per annum

  • Package
  • Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
  • Contractual hours
  • 40
  • Basis
  • Full time
  • Job category/type
  • Full Time, Permanent
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Support Worker's x 3:

Job description

  • We're looking for
    3x kind, compassionate and resilient Support Workers to join our Mental Health service in Lambeth.

£24,856.00 per annum, working 40 hours per week. _Benefits include 25 days Annual Leave, pension schemes, _staff discounts, healthcare and career progression._

  • Shift Pattern:_
  • Site 1:Shift Pattern
  • 9am9pm 4 days on 3 days off _on. (2 x SW)_
  • Site 2: 8am4pm and 210pm (1xSW)_
Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team.

After all, our people are doing something amazing:
helping to transform lives every day.

  • This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._

What you'll do:

Support Worker

  • Lambeth
Step Forward Recovery Cluster

LSFRC is an accommodation based service, set across Lambeth including hub sites situated in Brixton and West Norwood. The service provides care and support to over 60 customers living with enduring long term mental health.

We also provide a service for two short-term post hospital discharge schemes for customers, who need support following hospital admission.

The role of our Support Worker play's a crucial role in fulfilling our customers expectations, making a positive difference and where appropriate supporting customers to step down to a lower level of support.

Our Support Worker's are guided and mentored by 2 team leaders alongside a Contract Manager and as part of the team you will be developing and sustaining a good quality service to all our customers.

An essential part of this role involves developing good partnership working with a range of professional's and maintaining excellent record keeping in line with our compliance management.

More importantly, you will be required to oversee support planning, updating Risk Management Plans, and Keyworking. Applicants will need to be pro active and support our customers to enhance their lives.


About you:


  • Undertake keyworking responsibilities for a caseload assigned by Management staff
  • Meet customers regularly for support sessions, providing emotional and practical support
  • Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
  • Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
  • Support customers to take care of their living environment, providing emotional and practical support to ensure customers enjoy a high quality accommodation
  • Develop and maintain links with all key agencies and service providers in the local community
  • Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
  • Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
  • Adhere to Look Ahead's Policies and Procedures
  • Engage in learning and development activity to increase knowledge and skills
  • Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

What you'll bring:


  • Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
  • Approachable and open to others
  • Enjoy working as part of a group or team
  • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
  • Has a practical and logical mind and is naturally well organised
  • Flexible in work roles
  • Open to feedback and good insight into self development
  • Thrives on change and enjoys dynamic diverse environments
  • Is confident with high levels of selfesteem
  • Is respectful, articulate and sensitive in style of communication
  • Is essentially customerfocused and enjoys helping people
  • Is motivated towards excellence and improvement of personal performance with a can do attitude
  • Ability to cope positively with challenging and diverse behaviours

Essential:


  • Up to NVQ Level 2/3 or equivalent or experience in the s

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