Senior OH Case Manager/Specialist Practitioner - Wakefield, West Yorkshire, United Kingdom - The Mid Yorkshire Teaching NHS Trust

Description

MYTT Occupational Health & Wellbeing Services is aSEQOHS accredited, national award-winning service. We are a diverse group ofprofessionals including OH practitioners, OH nurse advisers, physiotherapists,occupational therapists, ergonomists and clinical psychologists all workingtogether to improve the health and wellbeing of our workforce through new andinnovative practices designed to improve accessibility and engagement.

Theservice provides support to over 10K colleagues includingmenopause awareness a project driven and managed by the service achievingformal accreditation as a Menopause Friendly Employer in 2023, Mental HealthFirst Aid training and psychological education and providing support andadvice to new starters and those experiencing poor health.

We are anurse led service and part of Workforce and Organisational Development andwe routinely work closely with a range of colleagues including HR to supportthe development of new policies around reasonable adjustments, flexible workingand violence and aggression to create a compassionate culture.

We are committed to supporting the personal andprofessional development of the members of the service and actively encouragecareer development.

If you are an ambitious, confident, original thinkerwho can help promote the value of our services in improving and sustaining thehealth and wellbeing of our NHS people, enabling them to pass this wellbeing onto our patients we would love to welcome you to our team.

Main duties of the job

The Specialist Practitioner/Senior OH Case Manager will be the clinical expert andprofessional resource to the multi-professional team within Occupational Healthand Wellbeing Services.

Post holder willassist and support the Associate Director in the delivery of an effective, highquality occupational health service to both the internal workforce and externalcontracts. The post holder will be required to provide professional mentorshipand supervision to other colleagues within the team and undertake highlycomplex case management in line with the Equality act 2010, and Faculty ofOccupational Medicine guidelines and ethics.

The post holderwill be required to undertake a comprehensive range of Occupational Health'sactivities including policy and procedure development and review.

The post holder will takeoverall responsibility to develop the specialist area of practice inpartnership with other members of the OH team and will work collaboratively todevelop services and quality of occupational health care delivered.

The post holder will assist and fully participate in the management andleadership of the team comprising of specialist nurse practitioners,occupational therapists, physiotherapist and nurse advisers/advance nursespecialists and other team members and lead the development anddelivery of a programme of practice and professional development for staffwithin the speciality as part of an agreed coherent and comprehensive servicedevelopment plan.

About us

We provide care and support to over a million people inWakefield and Kirklees in their homes, community settings and across ourthree hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).

Always striving for excellence, we are at the forefront ofinnovation and research, and we invest in teaching and the development of ourworkforce.

We live by our values of caring, improving, being respectfuland maintaining high standards. We listen and learn because we aim to make MidYorkshire the best place to work and receive care.

We value diversity and welcome talent and enthusiasmirrespective of age, disability, neurodivergence, sex, gender identity andgender expression, race or ethnicity, religion or belief, sexual orientation,or other personal circumstances including providing unpaid carers support tosomeone with a health and care need. As ethnic minority groups, members of theLGBTQ+ community, and people with a disability/neurodivergence are currentlyunder-represented across the organisation, we encourage applications frommembers of these groups. We have policies and procedures to ensure allapplicants are treated fairly and consistently.

We are proud of our staff networks - who offer valuableguidance and feedback from those with lived experience.

We have a clear vision and you could be part of this Ifyou share our values and you want to make a difference to the lives of ourpatients and their families and carers, we would love to hear from you.

Job responsibilities

Clinical

To promote and maintain the health and safety and wellbeing of all trust employees by ensuring complex OH advice is based on best evidence-based practice and aligned with the legal frameworks.

Work according to the NMC Code of Professional Standards of Practice and Behaviour, Faculty of Occupational Medicine ethics guidance and other relevant professional standards and guidelines including GDPR

Work in partnership with all key stakeholders e.g. Health & Safety Teams, Infection Prevention & Control, Clinical Psychology Teams and the wider directorate colleagues including Human Resources.

To analyse complex facts and situations and make appropriate autonomous judgements.

Undertake assessment of sickness absence and ill health affecting work, providing sound advice to employees and management and developing complex rehabilitation and return to work plans.

Provide highly specialised advice to employees and managers as an autonomous practitioner lead.

Develop specialised care packages for complex cases and liaise with appropriate external key stakeholders / agencies to ensure holistic approach to support the health, safety & welfare of the employee.

Mentorship and clinical supervision of junior MDT colleagues seeking to encourage development opportunities and grow the service.

Undertake audit of OH systems & processes identifying opportunities for improvement and use of digital solutions where appropriate.

Assist in the review of department policies and procedures against SEQOHS standards and participate in quality assurance activity.

Attend relevant trust meetings and deputise at high level meetings for the Associate Director.

Perform the administration of vaccinations / immunisations in line with Written Instructions and PGDs supporting the development and review of these documents for review by the Medicines Optimisation Group

Contribute to the development of an accessible and effective wellbeing programme to encourage healthy lifestyle choices as part of a Make Every Contact Count approach (MECC)

Supervise and ensure the effectiveness of Health Surveillance programmes including HAVS, Spirometry and Audiometry in line with HSE guidance and approved codes of practice.

Provide advice and guidance regarding workplace risk assessments in accordance with regulations, i.e. COSHH, Vibration and Noise.

Interrogate data and contribute towards the development of a proactive service to improve service delivery and create a responsive can do culture.

Assist in the planning and delivery of the seasonal flu and covid vaccination programme.

Leadership

Be an innovative, enthusiastic role model providing leadership, guidance and advice to staff on operational and professional issues as they relate to occupational health promoting an open and honest and transparent culture.

Provide support to the leadership of the multi professional clinical team working closely with the Associate Director and others to identify and develop new roles/ways of working

Provide clinical supervision of OH colleagues as an individual or group basis.

When required take the lead in Investigation of incidents or concerns including the production of detailed reports/letters to complainants etc.

Participate in the audit and monitoring of SEQOHS standards and protocols.

Maintain record of workload and performance monitoring information for own practice and for contracts reports and review this on a regular basis with the Business Performance Manager.

Encourage and support the development of nurses undertaking OH&WB Practice/education as considered appropriate to grow the service.

Ensure effective use of physical and financial resources.

Provide expert advice on the procurement of specialist products and resources

Exercise a personal duty of care in relation to equipment, resource and stock control ordering and utilising equipment and supplies appropriately.

Responsible for monitoring the health and safety and security of self, the wider OH team and others and promote best practice in clinical areas and elsewhere.

Set, monitor and seek to continuously improve standards and the quality of client and customer care, including those standards defined in the National Benchmarks for OH&WB Care, e.g. Boorman Report, The NHS People Plan and Promise, Growing OH Services Strategy etc.

Appraise and actively implement evidence based practice within the specialist field of practice.

Identify, develop and sustain mechanisms to support employee involvement and feedback

Be a resource for health care professionals by being visible, available, and accessible for support and advice in relation to the management of OH services .

Management / Operational

Employ effective decision making skills to address complex issues and use effective change management skills to implement these.

Take the lead in investigation of incidents / complaints when required, including detailed reports / letters to complainants.

Manage a team of specialist nurses / advanced nurse specialists towards achieving directorate, and Trust objectives.

Identify and develop proposals and business cases as required for future service innovation.

Develop and influence the development of practice / services in the clinical area through the business planning process / service development and in conjunction with Matron, Managers, Lead Clinician and Assistant Chief Nurse.

Ensure appropriate skill mix, cover is provided when planning rotas and delegating workload.

Delegate work to match capabilities and workload of team members.

Manage own and other resources effectively to budget ensuring quality service delivery within budgetary constraints seeking to reduce budgetary costs by ongoing review with team members undertake performance development reviews including reviewing the performance measures framework.

Monitor sickness, absence and competence issues in line with Trust Policy.

Manage recruitment and selection of staff in line with Trust Policy.

Advocate

Ensure that high standards of nursing care are given and maintained and act when standards are not being met.

Involve patients and carers in the planning and delivery of care.

Be the patients advocate and ambassador respecting patient confidentiality and privacy with respect for diverse cultural backgrounds and requirements.

Lead the development of a patient focussed education and information giving strategy within the speciality.

Recognise, prevent and diffuse potential areas of conflict and take a key role in the management of the outcome.

Clinical Governance / Quality

Ensure compliance with policies, procedures and clinical guidelines for self and others.

Develop and influence policy making and clinical guidelines internally and externally, necessary to support the specialist nursing service.

Continually monitor standards of care and lead the improvement of care through benchmarking, Nursing Charter Audits and Clinical Audit.

Support and facilitate research ensure evidence-based practice in the specialist area.

Disseminate good practice and knowledge by pursuing opportunities to present work at national conferences or via publication, encourage team members likewise.

Promote patient and public involvement activities in the specialist area leading to service improvement.

Promote peoples equality, diversity and rights.

Identify clinical issues and incidents within the Trust that reduce the quality of care within the specialist service brining any issues to the attention of the Matron.

Take part in activities to counter these to ensure the delivery of safe and effective care.

Participates and takes the lead in clinical audit within the specialist area supporting others to participate and ensuring agreed results are implemented.

Education / Training

Takes responsibility for own continuing professional development and performance, including identifying own development needs and maintain own portfolio in accordance with re-registration requirements.

Participates in the supervision and the teaching of pre-post registration students, new staff members and junior medical staff.

To lead and develop with the Matron educational programmes in relation to the speciality.

Supports the ward / department sister in ensuring the clinical environment is conducive to effective learning.

Identifies training needs and develop training resources for nursing staff to enable role development and to meet the needs of the service.

Professional Responsibility

Maintain active status on NMC register.

Act always in accordance with NMC code of conduct and guiding documents, Health Care Standards

Adhere to Trust Policy & Procedure.

Maintain a professional portfolio.

Maintain a high level of awareness of relevant research issues and trends within the specialist area of practice and in nursing generally.

Take an active part in the development of nursing in the Trust via participation in professional nursing forum and shared governance initiatives.

Take responsibility for personal development and education with regard to, Personal Development Plan objectives.

Participate in Clinical Supervision for self and others and utilise reflective practice techniques.

Provide support and development for nurses through mentorship.

The post holder is responsible for ensuring the safety of patients at all times and promoting a safety culture through the effective management of risk.

Person Specification Qualifications

• Registered Nurse/Midwife/BSC/1st degree (health related) or equivalent qualification/training and experience.
• Your professional knowledge acquired at degree level will be supplemented by specialist training, experience and short courses to Masters level equivalent.
• Recognised Teaching Qualification.
• Research qualification.

Experience

• Extensive experience of working autonomously within the specialist area at an advanced level delivering effective patient focused care.
• Extensive clinical experience.
• Evidence of continued professional development.
• Proven experience of management/leadership skills and managing staff.
• Experience of audit, research and evidence based care.
• Undertaken clinical and nursing research.

Knowledge and Awareness Skills and Abilities

• Teaching / assessment skills Organisation and negotiation skills.
• Excellent verbal, written, interpersonal and communication skills.
• Leadership & high degree of motivation skills.
• Evidence of audit and change management ability.
• Ability to motivate self and others.
• Evidence of leading and facilitating change.
• ECDL.

Personal Attributes

• Diplomatic.
• Assertive and confident.
• Personal and professional maturity.
• Recognition of own limitations.
• Ability to work both on own initiative and within a team.
• Flexible and positive approach to work.

Other

• Ability to satisfy Occupational Health screening.
• Adaptable and flexible according to the demands of the service.
• Understanding of need to maintain confidentiality.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Deputy Head of Occupational Health & Wellbeing

£43,742 to £50,056 a yearpro rata for part time working