Senior Welfare Benefits Specialist - Sutton Coldfield, United Kingdom - Auriga Services

Tom O´Connor

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Tom O´Connor

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Description

Role Profile:
Senior Welfare Benefits Specialist


Team:
Auriga Assist


Salary:
£28,000 to £30,000 per year


Hours: 37.5 hours/Mon-Fri - Permanent


Location:
Hybrid working

(office in Sutton Coldfield, 2-3 days, and remote working)


An organisation that helps others This not-for-profit organisation is looking to recruit an experienced Senior Welfare Benefits Specialist to join the Operations team.


The Senior Welfare Benefits Specialist will work with, support, assist and represent vulnerable people of all ages and abilities to improve their financial situation and wellbeing.


What you will need to succeed:
The successful Senior Welfare Benefits Specialist will have the ability:

  • To have experience of providing a specialist tribunal service or other representation to customers;
  • To be able to successfully manage own workload, administration, and diary commitments;
  • To have an indepth and up to date understanding of the welfare benefits system;
  • To have knowledge of services provided by the NHS, social care, trust funds and/ or debt services;
  • To have effective active listening techniques;
  • To be able to understand and encourage others to contribute and debate ideas;
  • To have adaptable people skills both in formal and informal situations;
  • To have high level verbal, written and presentation skills;
  • To have attention to detail;
  • To be enthusiastic and resilient;
  • To have the ability to monitor and maintain own performance targets;
  • To have the ability to work under pressure and plan own caseload/service levels
  • To have experience of the DRO process as an approved intermediary;
  • You will require an enhanced DBS check for this role.

What you will get in return:

  • A competitive salary of up to £30,000 dependant on qualifications, skills, and experience;
  • Flexible working hours;
  • Schedule: 9:00am 17:00pm;
  • Hybrid working.

The Company:


Auriga Services is a Public Benefit Entity that has been operating for 20 years and is owned by a registered charity - Severn Trent Trust Fund (STTF).

As a wholly owned subsidiary, Auriga is the commercial arm of STTF.

Our charity-owned status makes us as unique in the marketplace, which allows us to genuinely care about creating better and lasting impacts for vulnerable people and households in poverty.

Our position as a commercial organisation allows us to extend our reach to help more people to achieve our vision of 'changing lives every day'.


Job Types:
Full-time, Permanent


Salary:
£28,000.00-£30,000.00 per year


Benefits:


  • Additional leave
  • Casual dress
  • Company pension
  • Free parking
  • Life insurance
  • Onsite parking
  • Sick pay
  • Wellness programme
  • Work from home

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Sutton Coldfield: reliably commute or plan to relocate before starting work (required)

Work Location:
Hybrid remote in Sutton Coldfield

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