Customer Service Advisor - Nottingham, United Kingdom - Harper Recruitment Group

Harper Recruitment Group
Harper Recruitment Group
Verified Company
Nottingham, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Customer Service Advisor x 8

Location:
Nottingham


Salary:
£11.44 per hour


Contract Type:
Temporary to Permanent


Hours:37.5 hours per week, 5 shifts Monday to Sunday (1 in 3 weekends), office hours


Start date:
Monday 22nd April


Harper Recruitment Group is excited to collaborate with a specialist online retailer in North Nottingham, who are currently expanding their customer service team.


What will the role involve?

  • Delivering an excellent level of customer service to a valued customer base
  • Investigating and resolving customer complaints
  • Liaising with internal teams
  • Maintaining knowledge of products, services, and promotions to provide accurate information to customers
  • Using multiple communication channels to engage with customers and to add variety to your role

Who are we looking for?

  • Proven customer service experience from office, contact centre, hospitality, or similar
  • Excellent communication skills and able to work at a fast pace
  • Bubbly and passionate team player
  • Experience using Shopify or Gorgias would be advantageous
  • Additional European language would also be a plus

Company Perks:


  • Free meals at work
  • Inclusive and fun environment
  • Progression opportunity
  • Free parking on site

About Harper Recruitment Group:


Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis.


Job Types:
Full-time, Temp to perm


Salary:
£11.44 per hour


Schedule:

  • Day shift

Ability to commute/relocate:

  • Nottingham: reliably commute or plan to relocate before starting work (required)

Work Location:
In person

Reference ID: 2381

Expected start date: 22/04/2024
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