Training and Projects Officer - Newbury, United Kingdom - Charlie Waller Trust

Tom O´Connor

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Tom O´Connor

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Description

Training and Projects Officer

Location:

The role is based at the Trust's office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office.

Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.


Accountable to:
Project Manager (Line Manager)


Start date:
As soon as possible


Hours of work:
Full-time (0.8-1FTE negotiable), Monday-Friday, permanent.


Salary range:
£26,000 - £28,000 FTE starting salary, depending on experience.


Purpose


This is an interesting and important position at the Trust, with the postholder taking responsibility for a range of administrative and project management tasks supporting our Education programme, working to both the Education Project Manager and the Trust's Head of Programmes.


Our Education Programme is our body of charitable activity delivering training and resources appropriate for schools, colleges and universities, often working with education institutions to create a whole school/college approach to promote good mental health in students and staff alike.


The postholder will be the first point of contact for our training team, enabling our mental health training delivery to take place.

There will be opportunities to play a key role in monitoring and evaluation, and obtain a good understanding of the sector.

This is a key role in ensuring the Trust and its activities are serviced with robust, reliable and up-to-date evidence and information.


You'll need to be confident in dealing with the charity's delivery partners and beneficiaries, both over the telephone and face to face.

You'll enjoy working with and supporting our trainer and office teams, and be super organised and proactive.

You'll manage a varied workload, prioritising tasks as necessary, and will be comfortable communicating with a wide range of people at all levels.

We have a small office team, and the successful applicant will need to be a flexible team player.


Key responsibilities and duties

  • Work closely with and provide administrative support to the Education Programme.
  • Support trainers with the daytoday running of online and facetoface courses and maintain effective communication links with the freelance trainers. The postholder is the primary office contact for the training team.
  • Liaise with freelance trainers to provide logístical and technical support in the daytoday delivery of training, Charlie Waller Trust (CWT) conferences and open access webinars.
  • Project manage Webinars and E-Learning projects.
  • Participate in the planning, development, creation, and implementation of training programmes to ensure the smooth running of all courses.
  • Collect data directly from colleges, universities, and schools programmes.
  • Ensure proper filing of measurement and evaluation documents including questionnaires, monitoring reports and datasets.
  • Assist senior leaders and the wider team in the production and maintenance of project plans and help implement project objectives from start to finish.
  • Collaborate with the existing team to implement new and improved methods to capture and report on our impact.
  • Maintain monitoring and evaluation data on the Trust database to ensure accurate data analysis.
  • Assist with Quarterly reporting to the CEO and Trustee Board, leading on gathering statistical data from across Charitable Activities.
  • Manage and support our Lived Experience Partners (including our Youth Ambassador team) alongside any other freelance trainers.
  • Routine call handling as part of the wider office administrative team.

About our Trust


The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.

We have since become one of the UK's most respected mental health charities for children and young people.

Our overarching mission is to educate those with responsibility for children and young people - parents and carers, teachers, college and university staff, and employers - about children and young people's mental health and wellbeing.

The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture.


Our values drive our work:
-
Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
-
Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
-
Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
-
Compassionate: We recognise vulnerability in ourselves and othe

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