Specialist, Corporate Quality Assurance - Reading, United Kingdom - Mondelēz International

Tom O´Connor

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Tom O´Connor

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Job Description:


Are you looking for a rewarding role where you can make a positive impact, working with the world's most innovative food and Life Sciences companies?
**Join our diverse team today and help us deliver real world solutions for a brighter future
**The RSSL performs a wide range of analytical analyses for a variety of food, pharmaceutical and healthcare companies and supports Mondelez research and innovation.

This position is responsible for supporting the quality team in maintaining and improving RSSL quality system in Reading UK through:

  • Maintaining RSSL UK compliance to cGMP standards for the pharma industry and RSSl accredited status to ISO 17025 for the food industry
  • Representing RSSL at client audits, demonstrating and promoting the quality systems
  • Support RSSL laboratory staff with advice, guidance and knowledge of the appropriate quality system requirements

Primary Accountabilities / Responsibilities

  • To maintain and improve the RSSL quality system processes by review and approval of QMS processes e.g OOS investigations, change control, deviations, method validation, issue and withdrawal of the controlled documentation. Maximising the efficiency through use of Q-Pulse.
  • Assist at audits by clients and at regulatory inspections, MHRA and UKAS. Acting in a professional manner and exemplifying RSSL corporate image.
  • Conduct external audits of service providers, complete audit reports, create observations in Q-Pulse and manage their timely completion as required.
  • Perform internal audits of the laboratories and systems to ensure ongoing compliance with the regulatory requirements and internal procedures
  • Participate in annual quality reviews in the laboratories, prepare the minutes, create the actions in Q-Pulse, follow up and review their completion
  • Assist in compiling the KPIs for RSSL laboratories and creating the reports
  • Lead projects to improve the efficiency and effectiveness of the quality management system
  • Take responsiblity for inhouse Quality training to the business, coordinating training sessions, producing or assisting and collating training materials and delivering some of the training.
  • Assist in other QAU roles as required
  • Review contractual documentation from RSSL UK customers and vendors, e.g. Supplier questionnaire, Confidentiality Agreements etc.
  • Take an active role in producing training materials and delivering training as required
  • Take a proactive role in continuous improvement program
  • Confident communication when facing regulatory and client auditors
  • Work to the highest standards of safety and quality by ensuring that appropriate COSHHs, risk assessments and SOPs are understood and followed.
  • To complete assigned quality actions on a timely manner
  • To maintain a clean, tidy and safe working environment.
  • To understand and work to the requirements of GMP and UKAS.
  • Ensure training records are accurate.

Knowledge, Skills, Experience and Language Requirements

  • Educated to Degree / HNC level in a relevant scientific discipline or equivalent relevant experience in a laboratory.
  • Good understanding of basic lab equipment
  • Accountable, honest, hardworking and able to work efficiently in a team
  • Flexible and adaptable to meet customer/business requirements.
  • Meticulous attention to detail and an ability to follow written instructions.
  • Good written and verbal communication skills.
  • Self motivated, enthusiastic and quick to learn.
  • Well organized and capable of working on multiple activities concurrently.
  • Experience of working in a regulated environment.
  • English fluency (written and spoken)
In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful international business that offers financial rewards and resources, including:

  • Opportunities to learn and develop
  • Flexible way of working
  • Performance Related Bonus scheme
  • Contributory pension (up to 11% employer contribution)
  • Life assurance
  • 27 days holiday allowance (possibility to buy 5 extra days) + bank holidays
  • Private Health Insurance
  • Company Car
  • Employee Assistance Programme (EAP)
  • A flexible benefits programme (Gym discounts, private health insurance, restaurant discounts, etc)

No Relocation support available:


Business Unit Summary:


Reading Scientific Services Ltd (RSSL) is a cutting-edge contract research organisation (CRO), providing research, analysis and consultancy to the food, consumer goods and life science sectors.

Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 70 countries.

Enriched by our parent company, Mondelēz International, our team are committed to transforming lives through science, innovation and collaboration.


Curious about us and want to learn more?

Please explore:
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RSSL is an equal opportunity e

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