Level 3 Business Administration Apprentice - Birkenhead, United Kingdom - Impact Futures Training Ltd

Impact Futures Training Ltd
Impact Futures Training Ltd
Verified Company
Birkenhead, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About Potens


We are a national provider of health & social care support services for children and adults with disabilities and complex needs.


Our employees are the driving force behind the fantastic care and support being delivered to hundreds of adults and children across the UK.

Our teams are purposeful, positive and progressive. They work hard to empower the people we support to have a voice,achieve their goals and change their lives.

We are always looking for committed, pro-active and passionate people to join us and create even more opportunities for the people we support.

ALL roles make a difference


About the job
The apprentice will work in accordance with their apprenticeship training modules, meeting agreed criteria. They will also learn to work as part of a team, providing admin support to the central administration function.

  • Responsibilities:_
  • Record keeping, recording data and retrieval of data
  • Dealing with incoming and outgoing post and items for courier service deliveries.
  • Photocopying and scanning of documents
  • To work with a variety of IT systems
  • Reception duties including, meet and greet internal colleagues and external clients, receiving telephone calls/ensuring messages are accurately recorded and forwarded to the correct person.
  • To support the management of meeting room bookings including any requirements on the day.
  • To communicate effectively with colleagues and clients in relation to work undertaken to ensure an effective admin service.
  • To work with others on the improvement of administration procedures including the planning and organisation of new processes.
  • To gain a good understanding of policies and procedures including fundamental GDPR, Health & Safety etc.
  • To support the undertaking of office health & safety checks including fire alarm testing.
  • To support the proof reading and distribution/storage of reviewed policies and procedures.
  • Support the Office Manager with any project management tasks.
  • Work in accordance with company polices and procedures
The list is not exclusive and there maybe additional ad-hoc admin tasks.


Skills and personal qualities required

  • Desire to learn
  • Excellent attendance and punctuality
  • Polite and approachable manner
  • Confident in use of the telephone for making/receiving calls
  • Proactive and positive attitude
  • Must be able to understand and work in accordance with confidentiality

Qualifications required

  • Desirable
  • GCSE English, Maths and ICT C/4 and above

About the training
Upon successful completion of the apprenticeship programme, you will achieve a Level 3 certification.
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