Sales Associate - London, United Kingdom - Belstaff

Belstaff

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Full time

Description

Belstaff was created by and for independent spirits. We know that what we do, and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past.

Love The Challenge. Find A Way. Go All In. Stand Together. Be The Difference.

A bit about Belstaff
Belstaff is a functional clothing brand founded to move people forward.

Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey.

Belstaff has designed protective suits for race-car drivers, windproof smocks for Marines and insulating clothing for mountaineers.

One thing is at the heart of all these endeavours:
An Independent Spirit.

Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers - both old and new.

We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day.

We are searching for a Sales Associate to join our Regent Street store team for a full time role, to work
40 hours a week.

As Sales Associate you will be at the forefront of establishing and maintaining relationships with clients in order to maximise revenue through the sale of Belstaff products.

Along with your team, you will build a strong client base and deliver exceptional customer service including maintaining excellent standards throughout your store.

We are looking for someone who will be responsible for;

Helping to create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales
Greeting and helping clients
Assisting and anticipating clients on the best products to suit their needs, consistently meeting and exceeding company expectations
Confidentially and professionally answering questions and queries from clients
Cross selling across all product offers in store, ensuring the client is walked through the in store collection
Making the client the main focus at all times and being a role model for a standard that exceeds the benchmark for customer service within the luxury retail industry. This includes being fully conversant with all products and services available including product care, waxing, customisation, aftersales and stock availability
Delivering after sales services efficiently
Being up to date on local events and current affairs in order to promote conversation with clients
Developing good internal customer service with all other Belstaff Stores and Head Office
Professionally handling customer complaints and issues
Understanding Belstaff's Global and International positioning
Being aware of Company and Store Security procedures and adhering to them
Protecting stock
, being alert to the possibility of theft and following Company procedures to minimise the opportunity for theft
Maintaining standards of storing stock on the shopfloor and back of house
Participating in all audits and counts
Maintaining visual merchandising in line with the Belstaff image and the commercial objectives of the store
Liaising with Store Manager, Assistant Store Manager and Supervisor on day to day decisions, regarding safety, profitability and legal issues within the store
Being aware of and following all company rules and HSE legislation

We are looking for someone who has;
- a "can-do" attitude
- an adventurous streak
- an entrepreneurial spirit
- an innovative approach to sales
- strong commercial awareness
- an understanding of how the role contributes to the overall business

We are looking for someone who is:

great sales person with proven experience in retail

- a motivated self starter who takes pride in and has achieved great sales figures
- someone who thrives from providing the highest level of customer service
- someone with the flexibility and drive to help us grow our business
- passionate about Belstaff and you would love to become a brand ambassador
- a team player

**Where to from here?