Receptionist/Booking Clerk - Exeter, United Kingdom - Royal Devon University Healthcare NHS Foundation Trust

Royal Devon University Healthcare NHS Foundation Trust Exeter, United Kingdom

6 days ago

Permanent

Description

Job summary

This is an exciting opportunity to join our administrative team at the Nightingale Hospital, Exeter, working to support the different services located on the site. This includes the following services; Southwest Ambulatory Orthopaedic Centre, Centre of Excellence for Eyes, Rheumatology, the Devon Diagnostic Centre and the Buttercup Unit. For more information about our services please visit our website;

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

We are looking for individuals with experience and proven skills in reception work and administration with excellent people skills, to join the team. The role will include performing specialised reception cover, undertaking administrative duties, and dealing with queries face to face and over the phone. You will work closely with our team of Nightingale Volunteers, on the front line in meeting and welcoming patients, visitors and staff to the hospital and therefore you must be confident in dealing with people at all levels. The successful applicant(s) will need to be able to offer flexibility to meet the needs of the service, which currently includes evening working and is likely to include weekend working in the future.

The successful applicant(s) will work on a rotational basis, being responsible for working on our Outpatient Reception, our Surgical Reception desk and the Buttercup reception area, receiving patients as they arrive in outpatient clinics and for surgery, dealing with telephone enquiries and booking appointments where required. Please see attached Job Description and Person Specification for full details of roles and responsibilities.

If you interested in applying for this role then we would be delighted to hear from you.

Working Pattern: Various hours available, including full time and part time hours. Shift timings to be discussed at interview with flexible arrangements considered upon request.

Interview Date: Thursday 11th and Friday 12th July 2024

For further information please contact : Sally Stutt, Service Coordinator, via or Charlotte Pritchard, Service Coordinator on, via

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

See job description text above, and (where applicable) you can download a copy of the full job description

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Receptionist/Booking Clerk - Exeter, United Kingdom - Royal Devon University Healthcare NHS Foundation Trust

Description

Booking Clerk/Receptionist

Booking Clerk/Receptionist

Booking Clerk/Receptionist

Booking Clerk/Receptionist