Audiology Administrative - Worthing, United Kingdom - 279 University Hospitals Sussex NHS Foundation Trust

279 University Hospitals Sussex NHS Foundation Trust

Verified Company

Worthing, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post holder will assist in providing a comprehensive administrative support for the Audiology Team including weekly scheduling, clinic templating, waiting list management, referral processing and appointment booking.

They will be one of the primary points of contact with the patients and will carry out some generic reception and administration duties.

Being responsible for booking appointment

Answering the phone and dealing with enquiries

Working efficiently and sometimes independently

Demonstrating good attention to detail

Being aware of and work in accordance with Trust and departmental policies and procedures

Any other appropriate level work assigned by the Office Manager or head of department

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we're proud to be at the heart of the NHS.

As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

Improving lives:

We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First.

Our mission is summed up by our 'where better never stops' motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs.

This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

Build a career with us:

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be.

From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do

Provide receive sensitive information such as personal medical information and patient demographics
Deal with enquiries from professional staff and patients/carers
Communicate effectively with all staff and patients with some barriers to communication
Ensure good communication skills are maintained within the admin team
Be the primary point of contact for visitors, patients, carers and telephone callers
Assists with maintaining department's patient appointment schedule
Assist with the maintenance of stationery and stock supplies