Sales Advisor - Barrow-In-Furness, United Kingdom - Acorn Industrial Services ltd.
Description
Job Title
Sales Advisor
Location
Cumbria
Working Hours
40 Hours per week 8am - 5pm Mon-Fri
Reports to
Branch Manager
Job Purpose statement
To work as part of a team to drive sales & profit whilst maintaining a high standard of customer service.
Key Responsibilities & Accountabilities:
Responsible For:
- Processing sales orders using Microsoft Great Plains (training provided)
- Dealing with customer queries, obtaining technical information regarding products where required
- Maintaining high standards of administration and customer service To positively promote the company and its products and services and ensure that a professional image is provided at all times to customers and colleagues
- To undertake, when requested by the Branch Manager or Company Directors, additional reasonable tasks and responsibilities not outlined above in order to support the success and continuing performance of the department and company
- To abide by the company's confidentiality agreement when carrying out all tasks as part of this role
Essential Skills/Competencies/Experience/Qualifications Required:
Key Skills Required:
- Positive & enthusiastic attitude
- Demonstrate confidence when dealing with customers
- Customer orientated with strong interpersonal skills
- Excellent communication skills, telephone manner and technique
- Experience in Sales is preferred
- Able to work using own initiative & unsupervised when required to do so
- Willing to help out with van deliveries to cover for holidays & driver absence
- The ability to work under pressure in a busy fast paced environment
- Ability to organise, prioritise, multitask, be flexible and meet deadlines
- Negotiating skills
- Willingness to learn and be flexible in their working arrangements
- Effective numeracy, literacy, and word processing skills
- Ability to work well with others and a team player
- Commercial awareness i.e. good understanding of sales procedures, net & gross profit as well a
- The ability to handle confidential information in the appropriate manner
- Good Timekeeping Skills
Knowledge Required:
- Good IT skills. (Full training will be given on Great Plains
- Good working knowledge of Microsoft Excel, Word and Outlook
- Customer Service Experience
- Sales Experience
Experience (and/or) Qualifications Required:
- Standard grades in English and Maths as a minimum
Job Types:
Full-time, Permanent
Salary:
£22,000.00-£24,000.00 per year
Benefits:
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Onsite parking
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Quarterly bonus
Ability to commute/relocate:
- Barrow-InFurness, LA14 2UF: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
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