Housing Needs Officer - London, United Kingdom - Novax Recruitment Ltd

Description

Housing Officer

Westminster - Hybrid

£22 per hour umbrella

Contract (3 months with potential to extend)

Manage a designated patch of properties, this may include Social Housing tenants, Council leaseholders, Community Supported residents and some out of borough properties.

Deliver a friendly, effective, professional and high-quality service to all residents and services users.

Carry out quarterly estate inspections and attend local surgeries as required.

This will involve working closely and co-operatively with the Housing Income Team, ASB team, Leasehold Services, Repairs, Housing Solutions, Estate Services, Customer Services, Major Works engagement team, Development teams etc.

Experience working as a Housing Officer
Knowledge of Housing Regulations
Empathy and Customer care
Literate (letter writing and Notices)
36 hours p/w, 9am-5pm Monday to Friday.
One day p/w homeworking for admin, subject to office staffing levels
One day per week office reception service
Manage fraud and unlawful occupation, successions assignments, deaths, household changes
phone number removed)