Project Assistant - Edinburgh, United Kingdom - Pontoon
Description
Project Assistant
Edinburgh (Hybrid 1-2 days in office)
6 months with scope to extend
PAY RATE:
Circa £32,000 - £35,000 per annum
Our client has a mission to build the bank of the future, and they need your help to do it
You will have a chance work within the Commercial Delivery Rectification & Remediation Team, you will be part of a team of Project Assistants in a dedicated Remediation Support Team (RST) to deliver a key remediation project related to Card Service productsfor the Business and Commercial Banking (BCB) division.
About the role:
Key accountabilities for the role include:
- Manage the end-to-end remediation activities for a portfolio of BCB Clients.
- Follow documented processes and procedures.
- Delivers prescribed client outcomes within the remediation delivery plan.
- Assess potential and actual risk within your portfolio to maintain Groupwide policy standards.
- Populating and updating core data and systems whilst maintaining excellent levels of quality.
- Provide support across the Team as and when required.
What skills / experience are we looking for?
- Planning, organising and prioritisation skills
- Very strong attention to detail
- Strong problemsolving skills
- Connecting information
- Building relationships and communicate effectively
- Interpersonal skills active listening and effective questioning
- Strong analytical skills and confident in the use of Microsoft Excel
- Team player and willingness to support activities across the Team
- Understanding of Card Services products like Cardnet but not essential.
- Knowledge of Client Money or Payment Services regulations
- Previous experience working on regulatory or remediation activities.
TO APPLY - PLEASE REPLY WITH AN UP-TO-DATE CV
**Pontoon is an employment consultancy and operates as an equal opportunities employer.
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