- Establishing all customers' needs for the correct required parts; diagnosing and recommending as appropriate.
- Dealing with all incoming enquiries from retail customers.
- Helping and assisting in all aspects of the warehouse.
- Selling parts to retail and wholesales customers.
- Delivering exceptional customer service to external and internal customers.
- Assisting in stock checks.
- Maintaining a strong working relationship with the manufacturer.
- Discussing relevant promotions and offers to customers.
- Receiving, recording and allocating parts and consumables from suppliers.
- Proven experience as a Parts Advisor within the motor trade (2 years minimum).
- Experience of using Kerridge ADP Drive would be advantageous.
- Excellent telephone manner/communication skills.
- Ability to work towards deadlines.
- Committed to delivering excellent customer service.
- Confident and professional.
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Parts Advisor
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Accord Resourcing Reading, United Kingdom Part time**Role**: HGV Parts Advisor / Part Time · **Salary**: £ £15000 per annum + Bonus £1500 per annum · **Hours**: Monday - Friday Hours 20 hours per week: Working pattern - 2.5 days per week to be confirmed OR Monday to Friday afternoons 12.30 to 5.30pm · **Locations**: Reading · **R ...
Telesales Parts Advisor - Reading, United Kingdom - ACS Automotive Recruitment Consultancy
Description
Telesales Parts Advisor£27k basic with £32k OTEReadingPermanent/Full TimeWorking Hours:
Monday to Friday (8am – 5.30pm or 7am – 5pm) / 1 in 4 Saturdays (8.30am – 12.30pm)
Benefits include: 33 days Annual Leave; Discounts of Vehicle Purchases; Birthday off; Workplace Pension SchemeOur client, a dealership in the Reading area, is on the lookout to recruit an experienced Parts Advisor to join their busy team.
Your Background & Skill: