- Competitive salary & bonus
- Flexible working - this role will be based in the Leatherhead office two days a week.
- Travel covered to any of our sites (subject to HMRC advisory rates)
- Extensive corporate benefits including, Private Medical, Pension 8% employers' contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more...
- Excellent range of learning and development activity to support your career progression.
- Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.
-
Service Desk Analyst
4 weeks ago
Independent Resourcing Consultancy Epsom, United Kingdom**First Line Service Desk Analyst - to £26K** · **HYBRID WORKING - 2 days per week based out of Offices in Epsom.** · IRC are currently working with Contact Centre Solution provider with an outstanding reputation for developing the best talent in the industry and for their expert ...
-
Service Desk Analyst
3 weeks ago
Lynx Recruitment Ltd Surrey, United KingdomLynx are currently recruiting for one of the UK's leading construction firms, who are seeking a Service Desk Analyst on a 6-month contract basis. · Below are the essentials for the role: · - Minimum of 1-2 years' experience in a Service Desk role · - Strong customer service exper ...
-
Service Desk Analyst
3 weeks ago
Wates Group Leatherhead, United Kingdom PermanentThe Vacancy · ABOUT THE ROLE · To be successful in the role you will already hold a ITIL v3 Foundation Certificate and impressive knowledge of Microsoft products and AD. You should also be able to demonstrate an ability to learn new products and have worked in a similar role. · ...
-
Service Desk Analyst
2 weeks ago
Reed Epsom, United Kingdom Full timeService Desk Analyst - 12-month FTC · A new exciting opportunity for a Service Desk Analyst to join a Charitable organisation based in Epsom Surrey on a 12-month FTC basis. Hybrid working 1 day a week onsite. Core hours 8/4 or 9/5 & out of hours rota to adhere. · As the Service ...
-
SERVICE DESK ANALYST
2 weeks ago
Office Angels Epsom, United Kingdom FreelanceService Desk Analysts x 2 · Position month fixed term contract · Position 2 - Fixed term contract until 31st December months) · Salary: £27,000k-£28,350kpa · Mon-Fri (Hybrid, 1 day in office) · Based: Epsom · Do you have experience providing high quality support for an IT Servi ...
-
SERVICE DESK ANALYST
3 weeks ago
Office Angels Epsom, Surrey, United KingdomService Desk Analysts x 2 · Position month fixed term contract · Position 2 - Fixed term contract until 31 st December months) · Salary: £27,000k-£28,350kpa · Mon-Fri (Hybrid, 1 day in office) · Based: Epsom · Do you have experience providing high quality support for an IT Se ...
-
Service Desk Analyst
3 weeks ago
RELX Surrey, United Kingdom Full timeAbout the Role · As a Technical Support Specialist II, you will provide advanced technical assistance to resolve complex IT issues. Your role involves troubleshooting, analyzing, and resolving software and hardware problems to ensure seamless operations for end users. You will al ...
-
Trade Desk Analyst
4 weeks ago
Client Server Ltd. Camden, United Kingdom**Trade Desk Analyst / Quantitative Analyst (PhD MSc) *Hybrid WFH* to £70k** · Would you like to establish / advance your career, work with and learn from a hugely talented team and progress to a Trader position? · You could be joining a specialist Hedge Fund with £1 billion in a ...
-
Service Desk Analyst
3 weeks ago
Nigel Frank International London, United Kingdom**Service Desk Analyst - London - c£30k** · Nigel Frank and myself have recently partnered up with a leading charity which is currently recruiting for an ambitious service desk analyst. · This is a brilliant opportunity for a skilled and proactive individual to advance their care ...
-
IT Service Desk Analyst
2 weeks ago
Larbey Evans City of London, United KingdomOur client is a leading global law firm - they are now looking to recruit an experienced IT Service Desk Analyst to join their busy IT team in London. · The IT Service Desk is responsible for providing a professional and high-quality service to the firm's internal staff.It operat ...
-
Service Desk Analyst
3 weeks ago
KTM Recruitment Solutions Southwark, United Kingdom**Service Desk Analyst (Dutch and English)** · **HYBRID WORKING ** PERMANENT ** £30,000** · A global technology company are expanding their technical Service Desk team and are looking for a bilingual (Dutch and English) Service Desk Analyst to join them. · As you'll be supporting ...
-
Service Desk Analyst
2 weeks ago
Jonothan Bosworth London, United Kingdom**Service Desk Analyst | London | up to circa £29,000** · We are currently looking for 1st | 2nd Line **Service Desk Analysts** to be based in our clients' London office. · Currently working 3 days in the office 2 days from home. · Our client is an award winning, friendly & progr ...
-
IT Service Desk Analyst
3 weeks ago
Picture More London, United Kingdom**IT Service Desk Analyst** · **Are you an enthusiastic IT Service Desk Analyst?** · **Looking for a new challenge?** · We are currently working with a top law firm based in central London who are seeking an enthusiastic IT Service Desk Analyst. · The role offers a challenging ne ...
-
IT Service Desk Analyst
2 weeks ago
HARTLEYCO LTD London, United KingdomI'm currently hiring for an IT Service Desk Analyst on behalf of a Managed Services Provider business based in West London. · You will be responsible for service desk support around predominantly Microsoft technologies. · Below are the key skills (in order of importance): · - Win ...
-
IT Service Desk Analyst
3 weeks ago
Ruby Group London, United KingdomSkills and Experience · - A minimum of 2 years 1st and 2nd line support experience · - A good knowledge of Microsoft server, Active Directory, Office 365, VPN and Microsoft exchange · - A knowledge of tape and online backup utilities · - Experience of file servers and distributio ...
-
Service Desk Analyst
3 weeks ago
Huntress London, United KingdomI am excited to share that I am currently recruiting for a Service Desk Analyst for a fantastic client of mine who operates within Financial Services sector. · **Core responsibilities**: · - To provide 1st & 2nd line IT support to the company's UK's user community · - Respond and ...
-
IT Service Desk Analyst
4 weeks ago
HARTLEYCO LTD London, United KingdomI'm currently hiring for an IT Service Desk Analyst on behalf of a start-up Managed Services Provider based in West London. · You will be responsible for service desk support around predominantly Microsoft technologies. · Below are the key skills (in order of importance): · - Mic ...
-
IT Service Desk Analyst
4 weeks ago
Picture More City of London, United Kingdom**IT Service Desk Analyst** · **Out of Hours including weekends** · **Hybrid - 4 days working from home / 1 day in office** · - Are you an IT Support Analyst looking for a role which offers you free time during the week?_ · In this exciting role at a leading global law firm, you ...
-
Service Desk Analyst
3 weeks ago
Venn Group London, United Kingdom**Contract Opportunity** · **IT Service Desk Analyst** · We are working with an organisation based in London who are looking to take on IT graduates or Junior IT professionals wanting to take the next step in their IT career. · Core deliverables of this post include: · - Provide ...
-
Service Desk Analyst
3 weeks ago
Command Recruitment London, United Kingdom**Service Desk Analyst** · **_Hours of work:_** · 35 hours per week: 9.30am-5.30pm; flexibility in working hours is a requirement and you may be needed to work additional hours, evening and possibly weekend work might to meet deadlines and fulfil all the obligations of the role. ...
Service Desk Analyst - Leatherhead, United Kingdom - Wates
Description
Wates Group are looking for a Service Analyst to join the team being the first point of contact for the Wates business for IT incidents and requests. This would be through phone calls and emails where you will be responsible for attempting to resolve the issue in the first instance.
ABOUT THE ROLE
To be successful in the role you will already hold a ITIL v3 Foundation Certificate and impressive knowledge of Microsoft products and AD. You should also be able to demonstrate an ability to learn new products and have worked in a similar role.
As a Service Desk Analyst, you will:
• Be logical and methodical in your fault finding
• Identify and escalate high priority incidents with third parties to restore service and deliver requests
• Excellent written and verbal skills
• Lead role in managing suppliers and ensuring that we get the best value and performance with them.
• Ability to listen, question and explain non-technical information so it is understood.
WHAT WE OFFER
